Job Details

Job Title: Remote Scheduling Assistant
Company Name: Aurora Adventures Agency
Job Type: Full-Time

Company Overview:
Welcome to Aurora Adventures Agency, where we illuminate the path to unforgettable journeys. As a premier travel agency, we specialize in crafting bespoke adventures tailored to our clients' dreams. Join us on our mission to ignite passion for exploration and create lasting memories.

Position Summary:
Aurora Adventures Agency is seeking a Remote Scheduling Assistant to join our team. In this role, you'll play a crucial part in coordinating travel arrangements remotely, ensuring seamless experiences for our clients. If you have strong organizational skills, excellent communication abilities, and a passion for delivering exceptional service, we want you to be a part of our team.

Key Responsibilities:

• Serve as a primary point of contact for clients, handling travel inquiries, reservations, and itinerary updates remotely.
• Coordinate travel arrangements, including flights, accommodations, transportation, and activities, ensuring seamless experiences for clients.
• Assist with scheduling appointments, meetings, and travel itineraries for clients, optimizing their travel experiences.
• Provide personalized recommendations and advice to clients, offering insights and expertise to enhance their travel experiences.
• Collaborate with travel partners and vendors to secure bookings, confirmations, and updates, maintaining clear communication and accuracy.
• Address any issues or concerns that may arise during travel, providing prompt assistance and creative solutions to ensure client satisfaction.
• Maintain organized records of travel bookings, expenses, and client information remotely, ensuring confidentiality and compliance with company policies.
• Work closely with team members to support the overall success of the department and ensure a positive client experience.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive health, dental, and vision insurance plans.
• Retirement savings plan with company matching contributions.
• Paid vacation, holidays, and sick leave.
• Opportunities for professional development and career advancement.
• Travel perks and discounts on vacation packages, accommodations, and more.
• Supportive and collaborative work environment with a team dedicated to creating unforgettable travel experiences.

Qualifications:

• Previous experience in travel coordination, customer service, or a related field preferred.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients remotely.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines effectively.
• Proficiency in using office software and online reservation platforms.
• Passion for travel and a deep understanding of different destinations, cultures, and travel styles.
• Ability to work independently and as part of a collaborative team in a remote environment.
• Flexibility to adapt to changing priorities and client needs.

Join Us:
If you're passionate about travel and customer service and ready to embark on an exciting career with Aurora Adventures Agency, we want to hear from you! Apply now to become a Remote Scheduling Assistant and help us create unforgettable travel experiences for our clients!

Locations San Diego Remote status Fully Remote