Job Details

Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service. Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash. Identify referral opportunities for new products and services based on clients financial goals. Educate clients on digital and self-service opportunities offered by Citi. Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets. Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed. Maintain working knowledge of client accounts as well as new and existing products and services offered. Fulfilling the clients necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. ...Teller, City, Customer Service, Banking, Client