Job Details

Director of Data & Analytics (San Diego, CA)

The Jacobs & Cushman San Diego Food Bank is currently hiring a Full-time, Exempt, and benefited Director of Data & Analytics.

ABOUT THE SAN DIEGO FOOD BANK
Established in 1977, the Jacobs & Cushman San Diego Food Bank is a critical component to the welfare of San Diego County, providing nutritious food to people in need, advocating for the hungry and educating the public about hunger-related issues. For more information about the organization, please visit www.sandiegofoodbank.org.

POSITION PURPOSE
The Director of Data & Analytics (DDA) serves as a strategic leader responsible for relevant data to be collected, integrated, and visualized into actionable insights that measure and drive the San Diego Food Bank's mission and operational excellence. This role establishes and executes a comprehensive data and analytics strategy, overseeing data governance, engineering, integration, and reporting to support organizational decision-making and measure impact.

PRIMARY RESPONSIBILITIES
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.

Strategic Data & Analytics Leadership

• Develop and execute a comprehensive data and analytics strategy aligned with and a catalyst of the organization's mission and goals.
• Serve as a thought leader, advocating for data-driven decision-making to enhance efficiency, measure success, and improve impact.
• Establish and enforce data governance policies to ensure accuracy, consistency, integrity, and security of organizational data.

• Evaluate, implement, and optimize data systems and tools to support the organization's evolving needs.
• Lead data engineering efforts to centralize and integrate data across all departments.
• Oversee the collection, storage, and management of data, ensuring seamless flow, accessibility, and compliance.

• Engage with departmental leaders to prioritize needs and design dashboards, reports, and analytics tools.
• Standardize reporting processes, ensuring clarity, usability, and accessibility for stakeholders.
• Identify and analyze trends to uncover opportunities for operational improvements.
• Provide actionable insights and recommendations to leadership based on data.

• Partner with various departments to identify and prioritize data use cases.
• Support storytelling and donor reporting through data insights.
• Work with external stakeholders to advance data-driven initiatives.

• Establish and monitor key performance indicators (KPIs) to evaluate effectiveness.
• Provide vision for data collection and integration efforts.
• Use statistical methods to analyze data and generate useful KPIs, reports, and dashboards.

• Lay the foundation for expanding analytics functions within the organization.
• Stay informed of trends and advancements in data science and analytics.
• Explore and implement emerging technologies to improve data utilization.
• Other duties as assigned.

• Bachelor's degree in data science, Analytics, Computer Science, Statistics, or a related field. Master's degree preferred.
• 7+ years of experience in data analytics, business intelligence, or related fields, with at least 3 years of leadership experience.
• Experience developing evaluation strategies and conducting surveys.
• Familiarity with nonprofit organizations, social services, or food banks preferred.

The ideal candidate is an innovative and strategic thinker who thrives on building systems and processes. They possess a strong blend of technical expertise and interpersonal skills, enabling them to navigate both the technical aspects of data analytics and the organizational dynamics of a nonprofit.

• Proficient in MS Office (Excel, Access, Word, Teams, etc.)
• Strong understanding of data governance, data engineering, analytics, and data-informed decisions.
• Proficiency with visualization tools (e.g., Power BI, Tableau) and data warehousing (e.g., SQL).

• Excellent analytical, problem-solving, and organizational skills.
• Strong project management skills.
• Excellent communication and collaboration skills.
• Ability to manage multiple projects with attention to detail.

• Certified Analytics Professional (CAP), a plus.
• Certification in Microsoft Power BI or Tableau, a plus.

• Monday - Friday
• Hours: Typical business hours (8:00 AM – 5:00 PM)
• Flexibility to work from home one day a week is offered.

• This is a full-time, exempt/salary, benefited position.
• Compensation is based on experience, with a salary range of $105,000 - $135,000 per year.

• Interested and qualified candidates should apply on our career website.
• Submissions missing a resume will not be considered.
• A background check and drug test are required before employment begins.

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