Job Details

Director of Airport Operations (F&B Hospitality)

Patrice and Associates - Freeport, San Diego, CA

Pay Range

This range is provided by Patrice and Associates - Freeport. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range

$140,000.00/yr - $160,000.00/yr

Benefits: Medical, Dental, Vision, 401(k) with Company Match, PTO/Vacation

A leading hospitality and retail organization is seeking an experienced Director of Airport Operations to oversee multiple high-volume locations. This leadership role requires a results-driven professional with a proven track record in managing large-scale food, beverage, and retail operations across multiple units.

Key Responsibilities:

• Oversee business unit performance, ensuring financial success, operational excellence, and high customer satisfaction.
• Develop and implement strategies to create a best-in-class culture that drives employee engagement and guest experience.
• Identify and mentor future leaders within the organization to maintain a strong leadership pipeline.
• Ensure compliance with all food safety and brand standards across all locations.
• Manage and optimize budgets to achieve or exceed financial targets.
• Maintain a strong presence in daily operations, leading by example and fostering a transparent work environment.
• Develop action plans to improve employee retention and satisfaction.
• Collaborate with senior leadership to align business strategies with organizational goals.
• Oversee staffing, scheduling, and compliance with airport badging requirements.
• Act as a key liaison across multiple business units, including HR, Finance, Legal, and Loss Prevention.
• Represent the organization in public relations activities as needed.
• Lead and develop a high-performing leadership team, conducting performance evaluations and providing continuous feedback.

Qualifications

Must-Haves:

• Bachelor's degree in Business Administration, Hospitality, or a related field
• 7+ years of experience in senior management overseeing food, beverage, and retail operations (15+ locations)
• Proven track record of successfully managing a multi-million dollar business
• Strong financial acumen, including experience in budgeting, business analysis, and risk assessment
• Excellent leadership skills with the ability to develop and motivate teams
• Ability to create and maintain a positive, high-performance culture
• Strong client relationship management skills
• Proficiency in Microsoft Office suite and relevant business software
• Outstanding strategic planning and execution abilities
• Excellent oral and written communication skills
• Strong analytical skills in budget management and business operations
• Exceptional time management, organization, and project management skills
• Commitment to high guest relations standards, professionalism, and diplomacy
• Flexibility to work whenever needed

Preferred but Not Required:

• Master's degree in Business Administration, Hospitality, or a related field
• Experience working in an airport environment or similar high-volume, fast-paced setting
• Prior experience with airport badging requirements and compliance
• Background in public relations or experience representing a company in external communications
• Familiarity with workforce management tools for scheduling and payroll compliance
• Experience collaborating with multiple business units such as HR, Legal, and Finance
• Expertise in talent development and leadership pipeline management

This is a unique opportunity for an accomplished leader looking to make a significant impact in a dynamic airport operations environment.

Equal Opportunity Employer

Qualified candidates are encouraged to apply with a resume and cover letter.

Seniority Level

Director

Employment Type

Full-time

Job Function

Supply Chain, Administrative, and Customer Service

Industries

Insurance

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