Job Details

Overview

Join Road Runner Sports as our next eCommerce Conversion & Merchandising Specialist! In this role, you will play an integral part in optimizing the online shopping experience, primarily focusing on the increase of conversion and removing barriers to purchase. You will leverage customer behavior data, A/B testing, and performance analytics to help drive improvements across the digital shopping journey. As a Conversion Specialist, you will also get the opportunity to lead all conversion-related initiatives.

About Us:

• Road Runner Sports is proud to have been recognized as the 2023 Footwear Retailer of the Year by Footwear Magazine.
• Founded in a San Diego garage over 40 years ago.
• Road Runner Sports has 50 stores across the country, and we are growing!
• Our Values, Mission & Purpose (we call them Our 6 Pillars) are Be Different, Bring the WOW, Build Something Great Together, Get Moving, Stay Active, and Live Healthy.

What you will get to do as the eCommerce Conversion & Merchandising Specialist:

• Increase conversion rate and remove barriers to purchase.
• Leverage customer behavior through A/B testing and performance analytics.
• Analyze customer behavior, sales trends, and engagement metrics to uncover opportunities for improvement.
• Develop and execute A/B testing roadmaps, tracking performance, and iterating on results.
• Conduct A/B testing, usability assessments, and personalization strategies to enhance the customer journey.
• Own and optimize key conversion metrics, identify friction points, and implement data-driven solutions.
• Improve check-out, cart, and payment experiences to reduce abandonment and increase transactions.
• Provide actionable insights to cross-functional teams to refine landing pages, PDPs, and search experiences.
• Ensure content consistency, messaging, and design elements support conversion goals.
• Own project management for all conversion-related initiatives, ensuring timely execution and cross-functional collaboration.
• Manage creative requests, working with design and content teams to implement site updates that enhance conversion.
• Coordinate UX, Development, and Marketing Teams to prioritize and implement conversion optimizations.
• Maintain project timelines, ensuring all stakeholders are aligned on testing, updates, and rollout plans.

Qualifications:

• 4-7 years of experience in eCommerce, merchandising, digital marketing, or conversion optimization.
• Bachelor's degree in marketing, Business, Merchandising, or a related field (or equivalent experience).
• Preferred experience with customer insight platforms (e.g., Quantum Metrics, Power Reviews).
• Preferred background in UX, site usability, and digital merchandising best practices.

Your rewards!

• Earn competitive pay.
• Be the envy of your friends with discounts on ALL the latest gear and footwear.
• Enjoy free running and walking events.

Acknowledgments

After acceptance of a potential offer, the successful completion of a background check will be required prior to start date. The offer is contingent upon the information received in this report and will be carried out in accordance with Local, State, and Federal laws.

We're committed to protecting your privacy rights. We collect personal information from you, including personally identifying information, professional or employment-related information, and educational information. The purpose of this collection is to assist in evaluating your application for employment.

To ensure your application is received as timely as possible, we encourage you to apply directly onto our Road Runner Sports Career page.

As you apply directly on our site, we will be reaching out to you within the next 10 days should your experience and qualifications meet our requirements for this position.

Road Runner Sports is committed to a diverse and inclusive workplace. Road Runner Sports is an e-verify organization and an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Compensation Min

USD $85,000.00/Yr.

Compensation Max

USD $95,000.00/Yr.