Job Details

OverIT at a glance

OverIT is a global Software-as-a-Service (SaaS) company with a strong presence in North America and Europe.

We empower organizations in the power, utility, telco, and transportation industries to manage their mission-critical infrastructures efficiently and safely through cutting-edge Field Service Management software solutions.

At OverIT, we leverage advanced technologies like ML (Machine Learning), AR (Augmented Reality), IoT (Internet of Things), and GIS (Geographic Information System) to help ensure the infrastructures essential to our daily lives are always on.

If you want to be part of a top technology brand, join us!

What you'll do

• Lead and manage project and programs along with the Professional Services NA Delivery team to ensure successful project execution and customer satisfaction
• Develop and implement delivery strategies, methodologies, and best practices to optimize efficiency and quality
• Oversee project planning, resource allocation, and budget management for all activities involving the Professional Services NA Delivery team
• Build and maintain strong relationships with clients, understanding their needs and ensuring project deliverables meet expectations
• Collaborate closely with Sales, Product, and Engineering teams to ensure seamless integration and alignment
• Monitor key performance indicators (KPIs) and metrics to track progress, identify areas for improvement, and drive continuous optimization
• Mentor, coach, and develop team members, fostering a culture of high performance and professional growth
• Contribute to the overall growth and success of the Professional Services organization

What you'll need

• Proven experience in leading and managing Professional Services NA Delivery teams, preferably in the SaaS industry
• Strong understanding of project management methodologies (e.g., Agile, Waterfall) and best practices
• Excellent communication, interpersonal, and client management skills
• Ability to build and maintain strong relationships with internal and external stakeholders
• A data-driven approach to problem-solving and decision-making
• Experience with resource planning, budget management, and performance tracking
• Strong leadership skills with the ability to motivate and develop team members
• Experience in Field Service Management or a related industry is a plus

What's nice to have

• Experience with Field Service Management solution
• Project management certifications (e.g., PMP, Agile)
• MBA or other relevant advanced degree

What we offer

• Flexible Location: You have the freedom to choose where you work.
• Learning Path: We support continuous learning by providing free access to e-learning platforms and participation in training courses.
• Dynamic Environment: Thrive in a stimulating, young, innovative, and global workplace designed to unleash your full growth potential.
• Time Off When You Need It: Benefit from our self-managed paid time off (PTO) program.
• Comprehensive Benefits: Enjoy healthcare options for you and your family, long and short-term disability, 401(k) benefits, and more.

At OverIT, we value diversity and are committed to providing equal employment opportunities regardless of religion, age, disability, sexual orientation, gender identity or expression, ethnicity, or national origin.

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