Job Details

Dir. of Airport Operations (Food&Bev) - $140,000-$160,000 + BENEFITS

*Please carefully review the following before applying. If you meet the requirements listed, you will be contacted to set up initial phone screening. Following the successful completion of the initial phone screen we will then align for interview and next steps.

Director of Airport Operations

$140,000-$160,000 + FULL Benefits Package

401K with a company match

PTO/ Vacation

Director of Airport Operations responsibilities include:

• Meet and exceed business unit expectations in financial performance, people management, client satisfaction, and business partner relationships.
• Develop and implement strategies to create a best-in-class culture where team members are valued, appreciated, and driven to provide an exceptional guest experience.
• Identify, mentor, and develop the area's future leaders, ensuring a strong leadership pipeline.
• Maintain the highest food safety and brand compliance standards and strictly adhere to brand standards across all locations.
• Manage and optimize budgets to ensure financial targets are met or exceeded.
• Serve as a visible and transparent leader in daily floor operations.
• Create and execute action plans to address retention, turnover, and overall employee satisfaction.
• Collaborate with the RVP to develop and implement business strategies aligned with organizational goals and objectives.
• Oversee staffing requirements and budget guidelines in conjunction with annual financial statements.
• Ensure compliance with airport badging requirements through daily termination notifications.
• Optimize schedules and ensure payroll compliance using the workforce management tool.
• Interface with Legal, Human Resources, Loss Prevention, Business Development, Finance, and other business units in the daily affairs of the operation.
• Act as a corporate representative for public relations activities as needed.
• Lead, mentor, and develop a high-performing leadership team, including Assistant Directors and Concept Managers.
• Set clear goals and hold team members accountable for delivering results.
• Conduct regular performance evaluations and provide ongoing feedback to direct reports.
• Address and resolve associate relations matters promptly and effectively.

Director of Airport Operations candidates must possess the following:

• Bachelor's Degree in Business Administration, Hospitality, or related field. Master's degree a plus.
• 7+ years of experience in upper management of food, beverage, and retail operations, handling multiple locations and concepts (15+).
• Proven track record of successfully running a multi-million dollar business.
• Strong financial acumen and ability to analyze and optimize business performance.
• Excellent leadership skills with a focus on developing and motivating teams.
• Ability to create and maintain a positive, high-performance culture.
• Strong client relationship management skills.
• Proficient in Microsoft Office suite and relevant business software.
• Outstanding strategic planning and execution abilities.
• Excellent oral and written communication skills.
• Strong analytical skills in budget management, business analysis, and risk assessment.
• Exceptional time management, organization, and project management skills.
• Commitment to maintaining the highest guest relations standards, diplomacy, and professionalism.
• Flexible to work whenever needed.

Equal Opportunity Employer

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