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Job Details

Client Success & Operations Coordinator

  2025-04-07     Coastal Pay     San Diego,CA  
Description:

We're Hiring: Client Success & Operations Coordinator

📍 Remote with 1 in-office day/month (San Diego area)

💸 Hourly Pay + Performance Bonuses | Career Growth


Coastal Pay is one of San Diego's fastest-growing companies (Top 100 in 2017, 2022, and 2024), and we're looking for a detail-driven, motivated professional to join our remote operations and client success team.

If you're organized, coachable, and eager to build a career in a fast-paced environment — this could be the perfect opportunity.


What You'll Be Doing

🔹 Answering and routing client calls

🔹 Onboarding new customers

🔹 Submitting merchant deals

🔹 Organizing digital files

🔹 Following up with clients

🔹 Resolving customer concerns via phone & email


What We're Looking For

✔ Strong attention to detail

✔ Effective communicator (written & verbal)

✔ Self-motivated and responsible in a remote setting

✔ Coachable and eager to learn

✔ Proficient with Microsoft Office

✔ Type 50+ WPM

✔ Must be San Diego-based for monthly office day


What You'll Get

💸 Competitive hourly rate + deal-based bonuses

📆 Bi-weekly pay

📈 Real opportunities for growth

👥 A tight-knit, high-integrity team

🌐 Remote flexibility with some in-person collaboration

📩 Interested?

Send your resume + a quick note on why this role is right for you. Let's build something great together.


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