Job Details

Join to apply for the General Manager role at Associa.

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Job Summary

A General Manager (typically on-site) is responsible for supervising the administrative support staff of the Community Association assigned. The General Manager I will assist the lead General Manager with oversight and support of various departments within the Community Association, including Food & Beverage, Facilities Maintenance, Custodial, Landscaping, Lifestyle, etc. The General Manager I acts as a liaison to the lead General Manager and residents, and occasionally interacts with vendors, board members, committee members, and Associa staff.

Duties include but are not limited to:

• Supervising all administration staff at the community.
• Assisting with employee hiring, training, supervision, and performance management.
• Preparing schedules and establishing priorities for routine and special work projects.
• Assisting with the annual budget.
• Administering the various functions of the community within the projected and approved operating budget.
• Acting as a liaison between the Board of Directors and residents, and between the Board and legal counsel or advisory committees, in conjunction with the General Manager II/III.
• Performing other duties as assigned.

Requirements

Knowledge and Skills

• Proficiency in Microsoft Office products (Word, Excel, Outlook, etc.).
• Understanding of the roles of the Board of Directors, General Manager, and their interface with homeowners.
• Proficiency in business correspondence, including grammar, structure, punctuation, and spelling.
• Knowledge of company policies, procedures, and forms.
• Conflict resolution skills at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal).
• Self-motivated, proactive, detail-oriented, and a team player.
• Effective time management and prioritization skills.

Education and Experience

• Associates Degree required; Bachelor's Degree preferred.
• 3–5 years of related experience; Community Association experience preferred.
• 0–3 years of management and/or supervisory experience preferred.

We are an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.