Job Details

Recruit, coach, motivate, and supervise our growing team of Admissions Advisors and Admissions Managers to recruit top talent and improve performance metrics with a customer service-oriented approach. Build and instill a student-first collaborative team culture that ensures each Admissions Advisor enrolls qualified, career-focused students who will succeed in CIAT technical programs. Design an organizational structure to support a growing Admissions Department that can scale up to 100 Admissions Advisors. Design an Admissions Manager mentorship program that coaches and elevates leadership qualities for new and existing Admissions Managers. Oversee lead triage initiatives to ensure all prospective inquiries are followed through CIAT communication channels, including phone, email, web, and live chat. Execute term, quarterly, and annual recruitment plans to meet or exceed enrollment goals for certificate, associate, and bachelor level programs. Manage, monitor, and customize Admissions ...Admissions, Director, Microsoft, Customer Service, Diversity, Manager