Job Details

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Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Today, ServiceNow is a global market leader, providing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our cloud-based platform connects people, systems, and processes to enable smarter, faster, and better ways to work. Join us as we aim to make the world work better for everyone.

Job Description

NOTE: This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards), including a credit check, criminal/misdemeanor check, and drug test. Employment is contingent upon passing this screening.

Responsibilities:

1. Develop ServiceNow scoped applications utilizing all platform functionalities.
2. Support integration of third-party systems with ServiceNow, including MID server and REST web services.
3. Create and maintain API and data integrations between ServiceNow and other services.
4. Lead initiatives on integrating ServiceNow with new and existing technologies.

Qualifications:

• Experience with AI integration into workflows, decision-making, or problem-solving.
• 4+ years of hands-on experience with JavaScript and REST API.
• 4+ years with ServiceNow technologies: Service Catalog Items, UI Policies, Client Scripts, Business Rules, Script Includes, Notifications, Table API, ACLs, and Workflow/Flow Designer.
• Strong technical design, problem-solving, debugging skills, and quick learner.
• Team player with good communication skills.
• Proficiency with ServiceNow APIs and experience with modules like ITSM, ITOM, CSM.
• Experience with third-party integrations and knowledge of ITIL and ITSM disciplines.
• ServiceNow administration skills and certifications are advantageous.

We encourage diverse applicants, including those from non-traditional backgrounds. The compensation range for this role in the specified location is $126,700 - $215,400, plus benefits and incentives.

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