Job Details

Job Details

Job Location
Family Wellness Center Mission Valley - San Diego, CA

Position Type
Full Time

Education Level
2 Year Degree

Salary Range
$20.00 - $24.00 Hourly

Job Shift
Day

Job Category
Administrative - Clerical

Description

By joining the San Diego Center for Children, you will empower children and families through transformative mental health care and educational services. Our vision is to inspire a world where children and families live joyful, healthy lives. We serve over 1,000 people every day - are you ready to make an impact?

Join us - and work with purpose!

POSITION BENEFITS

• Team-oriented, multidisciplinary approach
• Ongoing, high-level learning and development opportunities
• Culturally diverse environment
• Joint Commission Accredited Organization
• Comprehensive Health Insurance (medical, dental, vision, pet)
• Retirement savings plan: 403(b) - with employer match up to 3%
• Generous paid time off (vacation, sick leave, holidays)
• Wellness programs
• EAP - Employee Assistance Program
• Tuition reimbursement or assistance for continuing education
• Employee discounts
• Employee recognition program
• Opportunities for career advancement
• May be eligible for state or federal loan forgiveness programs for work with underserved populations

POSITION SUMMARY

The Office Assistant supports the Program Director in creating a welcoming, culturally responsive, and HOPE-informed atmosphere, provide general program information to consumers and the community, maintain medical records, and execute various administrative functions (e.g., data entry, running reports, insurance billing and verification, etc.) for the purpose of supporting program operations. The Office Assistant also supports with QA functions, and monitors the environment for safety hazards and maintenance and supply needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. (Other duties may be assigned)

Administrative Functions

• Responds to phone calls and email messages in a timely fashion (within 1 business day) and promptly communicates any new/notable information received via phone/mail to the appropriate staff.
• Provides data entry support (e.g., types, faxes, copies, collates, and distributes materials internally and externally).
• Maintains office equipment and orders office supplies for department.
• Acts as custodian of documents and records and appropriately ensures their confidentiality/privacy.
• Maintains an organized Sharepoint and updates documents and resources as necessary
• Tracks due dates and sends reminders and calendar invites

Medical Record/Billing Support

• Supports youth information tracking and provides reports as directed.
• Determines youth insurance eligibility at intake and ongoing as needed.
• Ensures all financial data is complete, up to date, and entered per contractual and regulatory requirements.
• Supports IFS Director in documentation tracking and reviews, making necessary corrections, and provides administrative support as needed to accurately maintain treatment documentation and information.
• Assembles and maintains current and discharged medical records per applicable regulations and requirements.

Outcomes Data Collection/Maintenance Support

• Assists in the administration and collection of outcomes
• Attends all applicable internal and external meetings
• Fulfills all contractual and organizational training requirements
• Represents department on SDCC committees as appropriate (ie: SWAG, IDEA, Safety)
• Other duties as assigned by the FFAS

DIVERSITY STATEMENT

The San Diego Center for Children is committed to:

• Actively recruiting, retaining, and supporting diverse staff at all levels of the organization,
• Ensuring that diverse perspectives are included in the development and implementation of policies, practices and services, and that individuals feel empowered to advance our mission within an atmosphere of trust, safety, and respect,
• Encourage and provide access to professional development to deliver equitable and culturally informed services to the population we serve.

Qualifications

MINIMUM REQUIREMENTS

• Must have an associate degree, or equivalent from a two-year college or technical school, or one year of related experience and/or training; or equivalent combination of education and experience.
• Proficient computer skills (e.g., Microsoft applications) and experience working with medical records.
• Excellent communication skills
• High School Diploma or GED
• California Driver's License

PREFERRED REQUIREMENTS

• Experience with/training in private insurance or school district billing
• Experience inputting data into an Electronic Health Record
• Bilingual (English/Spanish).