Job Details

Overview

Delaware North Sportservice is hiring a full-time Director of Retail to join our team at Petco Park in San Diego, California. As the Director of Retail, you will be responsible for developing and executing a strategic retail program across multiple outlets, with the goal of growing the business beyond its current $25 million in annual revenue.

If you have lofty career goals and want a challenging role where collaboration and hard work are rewarded, apply now.

Pay

Base pay range: $119,500.00/yr - $161,300.00/yr. In addition to base salary, there is an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at

What We Offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Develop and implement a comprehensive retail strategy in collaboration with unit and client leadership
• Lead merchandise planning, buying, and inventory management based on sales trends and market insights
• Oversee all aspects of game-day operations, including profit and loss management, financial performance monitoring, and reporting
• Direct in-store merchandising and visual displays to maximize impact and drive revenue, and integrate market trends into product selection to enhance business performance
• Collaborate with retail managers to design and execute customer and employee promotions
• Create detailed business plans to introduce new product lines and source appropriate vendors

More About You

• Bachelor's degree in business, retail management, or a related field preferred
• Minimum of 7 years of retail management experience, including a minimum of 3 years in store operations and merchandising
• Strong leadership capabilities with a proven ability to recruit, motivate, and develop high-performing teams that drive continuous improvement and operational excellence
• Background in licensed sports merchandise, such as apparel and novelty items, strongly preferred, with a strong background in retail marketing and brand management
• Proven experience in specialty retail, ideally within a sports-related environment, and demonstrated success managing revenues over $20 million, including full P&L responsibility
• Proficiency in Microsoft Word and Excel; familiarity with POS systems is a plus

Shift details

Days: Evenings; Holidays: M-F, Evenings as needed; Weekends: as required.

Who We Are

Delaware North operates concessions, premium dining, and retail services at Petco Park since 2004. The 42,445-seat venue is home to Major League Baseball's San Diego Padres. We provide an upscale dining experience, including a private chef tasting room. We are a family-owned company with 100+ years of history behind it, with operations spanning the world and paths to growth for our team members. We are an equal opportunity employer, considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.