Job Details

Base pay range

$95,000.00/yr - $115,000.00/yr

Additional compensation types

Annual Bonus and RSUs

The Commercial Business Process Lead will possess strong business process, systems architecture, and project/program management capabilities to oversee and optimize our commercial operations. This multifaceted role combines business process optimization, systems architecture design, and end-to-end project management to ensure that commercial processes are efficient, scalable, and well-supported by integrated technology solutions. The ideal candidate will have a proven track record in process improvement, system design, and leading large-scale projects/programs that align with organizational goals.

Responsibilities

• Develop and execute commercial process strategies aligned with company objectives
• Lead a team focused on continuous improvement and operational excellence
• Design and implement efficient end-to-end workflows using BPMN, Lean, and Six Sigma
• Oversee change management and stakeholder engagement during process transitions
• Integrate and optimize commercial systems (CRM, ERP, sales platforms)
• Design, implement, and maintain scalable systems architectures that support business process optimization in commercial operations
• Collaborate with IT and development teams to align system functionality with business needs
• Facilitate workshops and gather feedback to ensure process adoption
• Monitor performance and risk indicators to guide strategic decisions
• Analyze data to identify improvement opportunities and mitigate risks

Qualifications

• Bachelor's degree in Business, Operations, or related field (Master's preferred)
• 6+ years in commercial operations or process improvement, including 2+ years in leadership
• Expertise in BPMN, Lean, Six Sigma, and SDLC integration
• Strong project management and cross-functional collaboration skills
• Excellent communication and stakeholder influence abilities
• Proven ability to manage multiple initiatives in a fast-paced environment
• Experience in financial services is a plus

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• General Business

Industries

• Banking