Job Details

* Collaborates with business stakeholders to understand and document user stories and business requirements in details to be actionable and traceable for the technology teams to deliver in timely manner.* Translates business requirements into detailed and actionable functional specification document that includes system requirements, flow charts, report mock-ups, and business rules for development team.* Facilitates design sessions with the business and technical resources to ensure that the solutions meet the needs of the business and operational excellence. Consults with technical teams on design and database issues. Assists the technical teams on product and database design as an advocate of both end users and technology teams.* Utilizes advanced SQL programming skills to analyze large datasets, extracts meaningful insights, and contributes to data-driven analysis and actionable business requirements outcome.* Develops project plans, prioritize project tasks, and provides regular status updates on initiative progress to the stakeholders and management.* Coordinates and responds to requests for changes from original specifications.* Removes impediments and fosters a collaborative, high-performing team environment.* Promotes continuous improvement through regular retrospectives and feedback loops, leads by example to establish the self-service capable and comprehensive knowledge base and documentation in Confluence and prompt the knowledge sharing across the team.* Collaborates with other Scrum Masters and stakeholders to coordinate dependencies and achieve the alignments according to the priorities.* Works with QA team and the business stakeholders to conduct thorough data validation and quality assurance and ensure the integrity and quality of delivered technology capabilities.* Acts a strong advocate for creating automated, streamlined and self-service capabilities to enhance efficiency and accuracy as well as eliminate manual procedures and operations.**Supervisory Responsibilities** * Strong proficiency in advanced SQL query skills for reporting and data analysis techniques.* Excellent communication and interpersonal skills to facilitate effective collaboration and documentation.* Ability to manage competing priorities and adapt to changing requirements in a dynamic environment.* Knowledge and proven proficiency in MS Office, MS Project, MS Visio (or Miro), SharePoint, Atlassian JIRA and Confluence.* Excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; Respond promptly to client needs; solicit client feedback; Respond to requests for service and assistance from clients; Meet commitments to clients; Manage difficult or emotional client situations.* Working knowledge of software development life cycle (SDLC).* Good understanding of supported MedImpact products and services from a business and technical perspective.* Good project planning skills (creation and definition)* Negotiation skills* Business requirements gathering and elicitation techniques* Use Case Modeling & Solutions requirements* Activity and Swim Lane Diagrams* Conflict management skills* Leading and facilitating meetings* Interviewing skills to understand customer needs* Good interpersonal and communications skills (written/verbal)**Reasoning Ability** * Medical / Dental / Vision / Wellness Programs* Paid Time Off / Company Paid Holidays* Incentive Compensation* 401K with Company match* Life and Disability Insurance* Tuition Reimbursement* Employee Referral BonusMedImpact was founded more than three decades ago by a pharmacist and independent drug store owner who saw firsthand how families struggled with the high cost of prescriptions, and how it impacted their lives, financial security, and health. So, he started MedImpact to make prescription benefits understandable and accessible. While we have grown to be one of the leading PBMs in America, we remain as committed to these principles today as we did when it all began.#J-18808-Ljbffr