Job Details

Overview

Director of Business Operations and Governance for Oncology Medical Strategy Management (MSM) including US Field Medical, Oncology Medical Outcomes, and Scientific Communications. Reports to the Business Operations and Governance Lead. This is an on-site hybrid role.

Job Summary

The Director of Business Operations and Governance for Oncology MSM is tasked with executing key deliverables and special projects essential to the organization's operations for US Field Medical, US Medical Outcomes, or Scientific Communications. This position integrates expertise in Medical Affairs and Scientific Communication with MSM priorities to inform strategic objectives and acts as a strategic thought partner to the Business Operations and Governance Lead, supporting strategy, operations, finance, and communications, with a strong emphasis on continuous improvement. The incumbent will oversee MSM business processes and governance, consult with Pfizer stakeholders, and create tools to measure and track performance metrics. The role interfaces between Pfizer Oncology Medical franchise teams and the Pfizer US Medical platform groups, and collaborates across the enterprise as needed (e.g., digital, finance, legal, compliance, medical governance).

Responsibilities require strong business acumen to collaborate across Pfizer's enabling platforms, contribute to meeting planning, and support compliant, effective operations.

Job Responsibilities

The Director has responsibilities that vary by focus area (US Field Medical, Oncology Medical Outcomes, or Scientific Communications). General responsibilities applicable to all focus areas include:

• Function as a strategic thought partner to the Business Operations and Governance Lead on strategic initiatives and organizational culture.
• Collaborate with Pfizer Oncology stakeholders to develop and implement strategic agendas and operational plans based on MSM leadership input.
• Liaise between Pfizer Oncology Medical, US Medical platforms, and other stakeholders to coordinate strategy and cross-team collaboration.
• Enhance MSM team meetings and agendas for greater engagement and outcomes; oversee assigned sections of monthly and off-site MSM meetings.
• Collaborate with Program Strategy Management to coordinate annual strategic and operational planning for Oncology Medical, including overseeing timelines, templates, communications, and major deliverables to facilitate budgeting.
• Define, establish, and operationalize business processes and governance within MSM and across key Pfizer stakeholder groups.
• Ensure compliance with established processes and governance, addressing and documenting exceptions to meet business objectives.
• Lead or support key enterprise and cross-functional initiatives, ensuring alignment and coordination.
• Develop and track metrics to monitor health and performance of the MSM organization.

Scientific Communications Focus

• Manage, prioritize, and execute medical initiatives to align with the strategic plan, monitor status and deliverables, and provide expertise related to Scientific Communications content and resource management requirements.
• Identify, evaluate, and mitigate risks while adhering to established business practice documents and implementing new processes, tools, and capabilities for process improvement.
• Support metrics, chair oncology and enterprise-wide scientific communication forums, and develop business practice documentation.
• Develop and implement comprehensive communication plans and lead or support key enterprise and cross-functional initiatives for end-to-end alignment and coordination.
• Provide leadership and coordination for Scientific Communications Lead Team (LT) meetings, overseeing planning, organization, and management of sessions; partner with the LT to develop agendas and ensure efficient meetings.

Financial/Budget Management

• Partner with Program Strategy Management on the Scientific Communications Operating Plan process, including forecasting, expenditure tracking, reporting, and risk mitigation.
• Manage accruals and perform reconciliations with Program Strategy Management to ensure financial accuracy throughout project lifecycles.

Process Improvement/Compliance

• Implement new business processes, tools, and capabilities for process improvement.
• Collaborate with Pfizer US Commercial Medical Affairs teams to select, optimize, and integrate medical digital channels.
• Champion the voice of oncology business across the Pfizer enterprise, including the therapeutic area community of scientific communications practice.

Metrics Support/Reporting

• Work with Scientific Communications LT to create standard metrics, tools, and dashboards for assessing and tracking impact of scientific communication.
• Monitor performance metrics, identify and mitigate risks, and communicate key insights to management.
• Partner with AI/Innovation and Digital teams to implement analytics solutions aligning scientific communications priorities to data-driven decision-making.

Qualifications / Skills

Educational Qualifications:

• Scientific degree required (PharmD/PhD with 5+ years experience, MBA/MSc with 7+ years, BA/BSc with 8+ years).
• Advanced scientific degree (PhD, PharmD, MSc, etc.) preferred.

Professional Experience:

• Experience developing strategic Scientific Communications and other scientific content preferred.
• Experience in a Medical Affairs organization.
• Project Management, Business Operations experience; Oncology experience highly desirable.
• Experience advising senior leaders in strategic, financial, and business planning and operations.
• Ability to facilitate open discussion and build internal/external relationships.

Skills:

• Strategic planning, business analysis, communication, and business software skills.
• Strong written and oral communication for scientific information to varied audiences.
• Strategic creativity and proactive problem-solving.
• Excellent interpersonal, presentation, and organizational skills.
• Financial acumen with data analysis and strategy development capabilities.
• Ability to work across disciplines and with external partners; change agent in a senior leadership context.
• Ability to prioritize in a matrix environment; high motivation and attention to detail.
• Leadership capabilities to influence and coach others and drive business impact.

Non-standard Work Schedule, Travel

• Flexible hours and approximately 25% travel.

Additional Details

Work Location: Hybrid. Salary range: $169,700.00 – $282,900.00 base annually plus bonus potential (~20%) and long-term incentives. Benefits include 401(k) with Pfizer matching, retirement contributions, paid time off, parental leave, medical/dental/vision coverage, and more. Relocation assistance may be available. See Pfizer Candidate Site for details.

EEO & Employment Eligibility
Pfizer is an equal opportunity employer. This role requires permanent U.S. work authorization. Veterans and individuals with disabilities are encouraged to apply. We comply with applicable nondiscrimination laws and E-Verify requirements. For accessibility support, contact ...@pfizer.com.

Sunshine Act
Pfizer discloses payments and transfers of value to health care providers as required by law. Recruiting expenses reimbursed to licensed physicians may be disclosed to government agencies as applicable.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Pharmaceutical Manufacturing