Job Details

Overview

Petco is a health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are a 29,000+ team with 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals and multiple distribution centers. Our purpose-driven work aims to do what's right for pets, people and the planet.

Job Title

Merchandise Manager

Responsibilities

• Lead direct reports and be responsible for strategic planning, assortment development, and procurement across multiple sales channels (online and brick & mortar).
• Develop and execute a comprehensive merchandise strategy aligned with company goals, market trends, and customer preferences.
• Analyze market data, sales performance, and customer insights to identify growth opportunities and inform assortment decisions.
• Lead, mentor, and inspire a team of buyers, assistant merchandisers and merchandise analysts; set goals, evaluate performance, and provide development opportunities.
• Oversee development of product assortments for diverse customer segments and ensure consistency across all sales channels.
• Establish and nurture vendor relationships, negotiate terms, monitor performance and contractual compliance.
• Create purchase plans balancing forecasts, inventory levels and sales targets; collaborate with inventory management to optimize turnover and prevent stockouts.
• Stay current with industry trends, competitive landscape, and consumer behavior to inform merchandising decisions; adjust offerings, pricing, and promotions as needed.
• Collaborate with marketing, e-commerce and supply chain to align strategies and communicate plans and launches to stakeholders.
• Develop and manage merchandise budgets with finance to align with financial goals and forecasts.

Qualifications

• Bachelor's degree in Business, Merchandising, Marketing or related field.
• Several years of retail merchandising experience, ideally in an omni-channel environment; or a Master's degree with demonstrated success.
• Proven leadership experience with the ability to manage and develop a team (first-time managers welcome).
• Strong analytical skills and ability to translate data into actionable insights.
• Excellent negotiation and vendor-management experience.
• Proficiency in data analysis tools and Microsoft Excel.
• Outstanding organizational skills and attention to detail; excellent communication and presentation abilities.
• Deep understanding of retail industry trends, market dynamics, and consumer behavior.

Benefits

• Competitive salary and performance-based incentives.
• Opportunity to influence merchandise strategy and cross-functional collaboration.
• Exposure to strategic decision-making and professional development opportunities.
• Comprehensive benefits package including healthcare, retirement plans, and employee discounts.

Additional Information

Note: This job description provides a general overview. Duties may vary based on business needs. This description includes the following legal notices: Petco is an Equal Opportunity Employer; applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. Pay ranges are state-specific and may vary by location and regulatory requirements. Salary range: $103,800.00 - $155,700.00. For more details on Petco Total Rewards, see the company benefits page.