Job Details

Direct and supervise Ushers and other employees performing similar services as directed. Provide customer services by greeting and assisting customers and responding to customer inquiries and complaints. On an ongoing basis leads and train staff to include assisting in staffing positions to ensure that all staff members are well-informed on event specific details. Coordinate team rest periods in accordance with state and local law and help to find coverage. Assist management to ensure compliance with all venue policies and procedures to include all safety regulations. Show CARE by participating in the venues sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts. Partner with fellow team members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event eq...Usher, Supervisor, Operations Supervisor, Business Services, Manager