Job Details

Pay Range

$32.00/hr - $41.00/hr

Overview

Systems Administrator at Liberty Military Housing manages the overall IT operations across a portfolio of multi‑family residential communities. The role supports the computers, printers, copiers, scanners, and software applications, troubleshoots issues, maintains the network, documents changes, and recommends new technology solutions while staying current with material risks. The position requires strong technical background, excellent customer service, and the ability to multi‑task in a fast‑paced, widely distributed office environment.

Responsibilities

• On‑site and remote support of a Windows based computer network.
• Respond to general IT inquiries, create tickets, and troubleshoot issues.
• Monitor and maintain the web help desk ticket queue.
• Use remote access tools and phone support to walk customers through problem‑solving steps.
• Provide daily operation support of firewalls, user management, and IT equipment.
• Document changes to the overall network.
• Identify and recommend new technology solutions.
• Maintain a thorough understanding of the office setup and equipment.
• Assist with system upgrades, implementation, and maintenance when required.
• Continuously stay up to date with systems changes and updates.
• Communicate with the technology team and other departments as collaboration requires.
• Guide and support the implementation of new software and hardware.
• Perform other responsibilities as required.

Qualifications

• 5+ years of IT industry experience.
• 5+ years working in a multi‑site, widely distributed office environment.
• Strong technical background, including working knowledge of network management protocols, networking architecture, authentication practices, access control systems, security cameras, and other physical security systems.
• Demonstrate technical knowledge of data systems security procedures and familiarity with systems hardware and software.
• Excellent customer service and communication skills, with the ability to bridge technical and non‑technical people.
• Proven ability to hyper‑task daily operations while progressing short‑ and long‑term projects.
• Keep abreast of industry security trends, developments, and applicable government regulations.
• Multi‑task, balance, and prioritize multiple issues at multiple locations.
• Self‑motivated and able to work independently with little supervision.
• Ability to travel to other regional locations for work, training, meetings, and other activities (>10%).
• Handle a fast‑paced, constantly changing work environment with multiple daily tasks.
• Team player, communicating issues, solutions, and ideas across the IT department to ensure cross‑training, proper handoffs, and escalations.
• Work independently with office machinery such as a scanner and copy machine.
• Independently lift/carry supplies or equipment up to 25 lbs.
• Valid Driver's License or ability to commute to office, sites, conferences.
• Use personal mobile device (company reimbursable).
• Clear additional background checks for military base access.

What We Provide You

• Medical/Dental/Vision Insurance*
• Life and AD&D Insurance
• 401k Retirement Plan with company match
• Employee Stock Ownership Plan
• Incentive Bonus Program
• 10 Paid Holidays per year
• 40 hours Paid Sick Leave per year**
• 80 hours Paid Vacation per year**
• Medical/Dental/Vision insurance eligible after 30 days of full‑time employment.
• Vacation and sick time based on the employee's hire date.