Job Summary
SENIOR IT SYSTEMS ADMINISTRATOR
Dunham & Associates Investment Counsel, Inc. is a thought leader in the financial services industry. This role requires San Diego local residency and in-office work; we are not sponsoring visas at this time.
As a Senior Systems Administrator, you will ensure all Dunham information systems are properly working – from end‑user setup and troubleshooting to data center administration and support. You will research and evaluate new technologies and procedures to enhance business operations.
Salary: $121,598 to $125,000
Essential Functions
- Configure, implement, monitor, and maintain telecom, network, PCs, virtual and physical servers, cloud resources (Azure), and business applications
- Provide Tier 2/3 support through in-person, telephone, and email assistance, ensuring timely resolution of complex technical issues
- Manage and maintain telecommunication systems, including VoIP, conferencing, and unified communication platforms
- Research, evaluate, and implement new hardware, software, and technology solutions that enhance business operations
- Develop scripts and automation routines (PowerShell, Python, etc.) to streamline deployment, monitoring, and maintenance tasks
- Continuously improve IT processes, workflows, and documentation to support scalability, reliability, and efficiency
- Serve as an internal expert for multimedia, streaming, image, video, and audio systems, supporting internal communication and presentation needs
Back-Up Functions
- Provide training, guidance, and mentorship to IT team members, supporting skill development and knowledge sharing
- Collaborate with vendors and partners for system upgrades, integrations, and project implementations
- Assist with compliance, audit, and cybersecurity initiatives as needed
- Support and back up help desk and application support functions when required
Education and Experience
Bachelor's degree in Computer Science, Information Systems, or a related field preferred; equivalent experience and proven work history in systems administration will be considered.
Technical certifications, such as Azure Administrator Associate, VCP-DCV, CCNA, CompTIA Server+ are a plus.
Minimum of 6–10 years of progressively responsible and comprehensive experience in information technology, including computer and file server hardware, business applications, networking, and telecommunications systems.
Financial Services Industry Experience Preferred.
Special Skills Required
- Thorough understanding of Network Topology LAN, WAN, IP-VPN, Internet, data and voice communications technology, and infrastructure
- Knowledge of Microsoft Azure Cloud services as well as SQL Server, Internet Information Server, and Exchange Server
- Understanding of data center hardware and techniques, including virtual servers, SAN's, backup and recovery, and Disaster Recovery
- Must have a thorough understanding and knowledge of PC hardware and standard office applications
- Excellent interpersonal, verbal, and written communications skills
- Strong customer service orientation and the ability to work well within a team
- Excellent time management and multi-tasking skills
- Effective at taking tasks to completion
- Must be able to work under intensive deadlines with frequent interruptions and complete highly detailed work on multiple, concurrent tasks
- You must be capable of working independently or with a team
- Must be available for after-hours or weekend work
Benefits
Dunham offers a complete benefits package to full‑time employees who regularly work more than 30 hours per week. Interns and temporary employees are not eligible for these benefits.
Medical, Dental & Vision (choices vary by state)
Life and AD&D Insurance (company paid)
Short-Term & Long-Term Disability (company paid)
Long-Term Care Insurance (company paid)
Flexible Spending Plans (Medical and Dependent Care)
Employee Assistance Plan (company paid)
Domestic Partner benefits
Aflac
401(k) Plan with generous company match
Employee Stock Purchase Plan
Paid Time Off (PTO) and Holiday benefits
Company‑Sponsored Events