Job Details

About Hawthorne Cat

Hawthorne Cat is a family‑owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment. Every member of our team plays a significant role in our success, and we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.

Position Summary

With minimal supervision, performs duties as assigned by management in commissioning, startup, testing, and adjusting, repair and maintenance, and/or rebuilding of electrical equipment, engines, and generators in the field, in a safe and efficient manner. This position will also be responsible for working on projects from start to finish, planning and laying out the work details as required.

Essential Functions

• Adhere strictly to all safety, housekeeping, credit, and other company rules, policies and procedures.
• Maintain favorable business relationships with customers, suppliers, and personnel from other departments.
• Conduct customer training in proper use of electrical equipment.
• In collaboration with sales reps, identify revenue growth opportunities.
• Perform new and used equipment start‑up for delivery to end‑user.
• Troubleshoot electrical problems in Caterpillar and allied products.
• Complete all required work order related documentation in a timely manner and per job requirements.
• Make warranty recommendations and prepare reports when performing warranty service jobs.
• Troubleshoot capabilities including relay calibrations, use of load and power quality recording instrumentation, infrared scanners, medium voltage breaker, and switchgear testing.
• Test and troubleshoot complex electrical systems, moderately complex relay systems, and power metering.
• Test, calibrate, and repair safety devices and switching equipment as part of generator support systems.
• Perform A.C. and D.C. electrical troubleshooting and repairs.
• Attend training classes as directed and obtain passing grades.
• Implement all NFPA 70E arc flash standards and the correct use of all related PPE.
• Diagnose system and component failures.
• Handle Equipment Condition Reporting.
• Analyze all Caterpillar/Allied products and related Power Generation equipment systems and components for proper operation in arrangement application based on theory of design.
• Perform installation surveys and define corrective actions needed to assure proper systems functions.
• Perform infrared thermography including detailed reports on findings and action.
• Perform and record generator insulation tests.
• Perform resistive/reactive load testing of generators.
• Make wiring connections and power‑up checks on EPG installations and field adjustments and setting changes based on actual system performance, including voltage regulators, governors, load and VAR sharing devices.
• Define, document, and perform system‑level surveys and audits, based on coordination study and support systems, and ensure installed equipment performs as required by contract documentation.
• Remove, install, recondition, repair engines, and make necessary adjustments on the engine as well as to the components in the various systems, such as water pumps, fuel pumps, turbochargers, generators, compressors, coolers, carburetor, and cylinder heads.
• Contribute to team effort by accomplishing related results as needed.
• Conduct other duties as assigned by the reporting manager.

Education, Experience, and Skills Required

• Must have or be willing to acquire state certification/license as necessary to perform the job.
• Must fully understand and implement all NFPA 70E arc flash standards and the correct use of all related PPE.
• Able to demonstrate proficiency in reading technical data and schematic drawings.
• Must have a valid California class C driver license with a clean driving record.
• Minimum of five years of experience in the repair and maintenance of Industrial/E.P.G./Marine power generation and electrical distribution gear preferred.
• Must have working electrical knowledge and testing capabilities.
• Must understand basic and advanced diagnostics and troubleshooting of systems.
• Must have working knowledge of transfer switches, switch gear and operation.
• Must be capable of reading and troubleshooting from electrical prints and / or drawings.
• Must have high school diploma or equivalent, or can provide verification of combined education and work/hands‑on experience related to electrical equipment repairs.
• Must furnish own hand tools and sufficient test tooling to perform diagnostics on power‑gen products.
• Must have excellent verbal and written communication skills, and be able to document and record site and equipment conditions, prepare written work procedures, and work scope documents. Must be able to prepare final reports suitable for presentation to end user.
• Must be proficient in computer applications such as Microsoft Word, Excel, Access, CAT ET and SIS, and be able to work with related computer programs associated with system controllers and devices.

Physical Demands

• Willing to travel at least 40% of the time.
• Walking and moving about on foot often through uneven terrain.
• Hands/arms operating equipment, hand and power tools.
• Handling: Works with hands.
• Lifting: Raises or lowers miscellaneous equipment parts and tools. May lift up to 60 lbs. with frequent exertion.
• Reaching: Extends hands and arms in any direction.
• Stooping: Bends body downward and forward by bending at knees or waist.
• Standing: Remains in standing position if required for certain repair or maintenance work.
• Climbing: In and out of equipment.
• Vision: Reads work tickets, parts and service books and operate heavy equipment.
• Talking: Communicates via telecommunications and in person.
• Hearing: Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone and in person.
• Sitting: Sits in equipment and vehicles.
• Lying: Lies in prone position under equipment.

Environmental

• Noise: Works in conditions with constant or intermittent noise.
• Temperatures/Weather: Works outside and in shop with variations of temperature and weather.
• Exposure: Foul odors, fumes and harsh substances.

Benefits

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical Video Appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company‑Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $50.00 - $60.00 per hour

How to Apply

Interested in joining the Hawthorne team? Check out our current available positions at www.hawthornecat.com/careers.

Accommodations

Reasonable accommodations for essential functions of the position will be considered.

Equal Employment Opportunity

Hawthorne Cat® is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/D. Hawthorne Cat® Participates in E‑Verify.