Job Details

Develops relationships and rapport with strategic target audience - Utilizes electronic mobile devices to act upon notifications/alerts concerning target audience as indicated by management - Actively captures new player names and preferences and proactively introduces the player to other team members - Attends and aids in the coordination of assigned player events - Creates player cards for uncarded guests by consistently roaming assigned zones for target audience - Greets guests actively engaged in gaming and assists team members in player identification - Provides guests with hospitality arrangements, including reservations, food, beverages, and other special requests - Maintains knowledge of credit procedures and encourages the use of credit when appropriate - Creates guest loyalty by engaging in service of guests when on property - Assists in resolving guest opportunities and/or conflicts in a fair and equitable manner - Enthusiastically supports, actively promotes, and demonstrat...Specialist, VIP, Guest Service, Hospitality, Retail