Job Details

Provide friendly, fast, and helpful customer service to all guests and team members. - Issue player loyalty cards. - Assist patrons with questions as they relate to the property and loyalty programs. - Work in conjunction with other departments on an as needed basis. - Assist with accountability for all team members for day to day and long-term operations to include training and developing team members which includes coaching, mentoring and appropriate performance management up to and including separation. - Responsible for planning, assigning, and directing work to meet business demands to ensure optimal operations and customer satisfaction during all business hours. - Act as a role model to other team members and presents oneself as a credit to Company and encourages others to do the same. - Assist in reviewing the performance, productivity and efficiency of team members including but not limited to periodic evaluations and development of coaching techniques to motivate productivity....Marketing, Ambassador, Lead, Operations, Business Services, Team Member