Job Details

Job Purpose:
Provides administrative support to the Security Department Management Team and the Security Department
Job Duties and Responsibilities:
(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)
Provides administrative support to the Security Department by composing, revising, and tracking departmental reports, according to instructions. Reviewing, editing, and, securing confidential and sensitive departmental information. Creating, organizing and maintaining departmental filing systems and archives. Collecting, sorting and distributing department mail. Documenting minutes/notes for department meetings as needed.
Ensures flow of information to outside agencies and Internal Departments by acting as a liaison between casino departments and tribal, local, county, state and federal agencies, and information as required, and preparing memos, letters and correspondence, and updating the Team Member Communications App. for the Security, Safety, and Entertainment Departments.
Represents the Security Department to internal and external guests by communicating and presenting information in a professional manner in all business interactions. Providing internal guest service, greeting visitors and team members in a friendly and courteous manner, and screening and directing team members and visitors to appropriate staff members.
Creates and maintains back of house Event Center parking passes for internal team members by ensuring flow of information to internal team members is up to date, ensuring parking passes are created and sent to approved team member, in a timely manner, with approval from requesting department management.
Provides administrative support to the Security Department and Gaming Operations by coordinating exclusion letters to guests according to CIP review and proper approval process. Maintains supply to send information in a timely manner by ensuring information is properly reviewed.
Job Specifications:
Education and Experience:
Essential:
Office administration experience to include experience supporting a large, high volume office
Desirable:
High School Diploma, Certificate of Completion, or G.E.D.
Security operations experience
Casino experience
Skills and Knowledge:
Essential:
Proficiency in database, spreadsheet and word processing computer applications
Familiarity with computer operations to include Word, Excel, and Outlook
Ability to work in a fast-paced environment and meet deadlines
Ability to compose, read, and edit written documents in the English language
Ability to communicate and interact effectively with guests and team members
Ability to prioritize and perform multiple tasks and assignments
Ability to perform data entry assignments
Ability to complete forms, documents and written reports
Ability to maintain filing systems
Ability to perform simple mathematical calculations
Ability to appear for work on time
Ability to maintain professionalism and composure
Ability to maintain confidentiality
Ability to understand and follow verbal directives and written directions
Ability to accept constructive criticism
Desirable:
Multi-lingual
Ability to learn and apply new software applications
Advanced computer skills
Supervisory/Managerial Accountability:
Direct: None
Indirect: None