Job Details

Employer Industry: Legal Technology Solutions

Why consider this job opportunity:

• Salary up to $266,500
• Flexibility to work from anywhere for up to 8 weeks per year
• Comprehensive benefits package including flexible vacation, mental health days, and tuition reimbursement
• Opportunities for career development and growth through continuous learning programs
• Globally recognized culture of inclusion, belonging, and work-life balance
• Chance to make a real-world impact in the pursuit of justice, truth, and transparency

What to Expect (Job Responsibilities)

• Engage with government executives to understand their goals and provide strategic guidance
• Collaborate with government personnel to identify business challenges and design tailored legal workflows
• Partner with customers to drive adoption of legal AI solutions and ensure appropriate training
• Lead executive business reviews to capture value delivered and develop success roadmaps
• Serve as the voice of the customer, sharing feedback with internal teams for future enhancements

What is Required (Qualifications)

• Formal legal education (JD) or substantial experience with legal technology and government customers
• Minimum 5 years of experience in Customer Success, Consulting, or Account Management in legal tech
• Familiarity with legal technology or AI-driven platforms
• Strong interpersonal and communication skills to build trusted relationships
• Proactive problem‑solving approach with a focus on customer satisfaction

How to Stand Out (Preferred Qualifications)

• Experience working with state and local courts or government customers
• Background in leading legal tech consulting organizations or SaaS firms
• Curiosity about technology and AI developments in the legal sector
• Proven ability to collaborate cross‑functionally with various teams

#LegalTechnology #CustomerSuccess #CareerOpportunity #Flexibility #ImpactfulWork

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