Customer Service Representative Principal Duties and Responsibilities. Gain insight into our service performance Document, with accuracy, customer responses and your impressions from these visits. Perform site surveys and other types of checks to ensure our quality. Present new technology and enhanced PM services when given the chance Report all findings, customer opinions, pictures, and results to company leadership Monitor all maintenance data to proactively respond to situations before the customer calls us. Be a positive influence in representing EMCOR/ Mesa Energy Systems to our contract customers and as a fellow member of the contracts team. Perform other duties as assigned. Job Specifications (incl. Education requirements, minimal experience, computer skills required, etc.) Bachelor's degree is preferred 2 years Customer Service experience required. Advanced MS Word, Excel, Outlook, and PowerPoint skills. Mechanical aptitude is preferred. Must have strong verbal and listening co...Customer Service Representative, Customer Service, Representative, Mechanical, Manufacturing, Retail