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Job Details

Sales Development Representative

  2025-10-23     ESET     San Diego,CA  
Description:

Overview

Sales Development Representative (SDR) qualifies leads and prospects and can also develop leads. You'll initiate first contact, conduct outreach, and set up meetings for BDMs. Your work lays the foundations for BDMs interactions.

Responsibilities

  • Identify and generate leads and prospects through various sources.
  • Interact with new prospects and existing clients (via telephone and email) to qualify and process leads for sales opportunities.
  • Manage and nurture leads to move them through the sales pipeline.
  • Set appointments and follow up with prospects to advance the sales process.
  • Collaborate with the sales team to develop strategies for achieving sales targets by qualifying leads and aligning with the team's needs.
  • Utilize CRM software to track and manage sales activities and customer interactions.
  • Stay informed about market trends, industry developments, and the competitive landscape.
  • Keep up to date with the ESET product set, effectively communicate the value proposition and respond to objections and competitive questions.
  • Attend networking events and trade shows to foster relationships and uncover new leads.
  • Provide regular reports on sales activities, progress, and results to management.
  • Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company.

Qualifications

  • Education: High school, preferably in business, marketing, or a related field or relevant sales skills and a strong understanding of the sales process.
  • Experience: 5 years preferred. Knowledge: Maintain a high level of professionalism and product knowledge to effectively represent the company.
  • Product Knowledge: Maintain a high level of expertise about the company's products or services to confidently inform and persuade potential clients.
  • Language: English B1
  • Communication: Clear articulation of product value, asking insightful questions, and actively listening to prospects' responses to build rapport and trust.
  • Managerial skills: N/A
  • Personal characteristics: Prospecting and lead generation; time management; CRM proficiency; resilience and follow-up; willingness to be coached; self-awareness; organization; curiosity; overcoming objections.

At ESET, diversity, equity, and inclusion (DEI) are integral to our corporate culture. We believe in creating a respectful environment, where everyone feels valued and respected, welcoming applications from individuals of all backgrounds, including race, gender, age, religion, disability, and sexual orientation.

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Sales, Business Development, and Consulting
  • Industries: Software Development and Computer and Network Security

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