Job Details

If you enjoy a job where every day is different, then Overnight Front Office Supervisor is the role for you! As an Overnight Front Office Supervisor, you will lead the front office team by demonstrating exemplary guest service and follow through. You will be essential in creating an environment where the team is motivated and creative, ensuring guests have a pleasant experience throughout their stay. What you will be doing: Consistently offer professional, friendly and engaging service You provide a warm welcome and assists guests according to Fairmont Hotels & Resorts Brand Standards You assist the Director of Front Office in all aspects of the department and ensure service standards are followed You are able to manage the operation and make decisions in the absence of senior leadership You are familiar with all policies and procedures relating to the Front Desk, Security, Reservations, Guest Services and Food & Beverage, providing hands-on support as needed You ensure that the entire...Office Supervisor, Guest Service, Office, Supervisor, Overnight, Accounting, Business Services