Job Details

Salary: $5,874.30 - $7,432.20 Hourly
Location : Chula Vista Campus - Chula Vista, CA
Job Type: Temporary, Non-Academic Hourly
Job Number: 00177
Division: Student Affairs
Department: Student Services
Opening Date: 12/19/2025
FLSA: Non-Exempt
Funding Type: Categorical
Hiring Salary Range: $33.89-$36.67
Initial Screening Deadline: 01/11/2026
Start Date: TBD
Work Schedule (Approx.): Days and times to be arranged within the hours of operation of Monday-Friday: 8:00 a.m.-5:00 p.m. (Maximum of 25 hours per week)

Southwestern Community College District (SWCCD) is committed to meeting the educational goals of its students in an inclusive environment that promotes intellectual growth and develops human potential. We are the leader in equitable education that transforms the lives of students and communities.

SWCCD employees are collegial and collaborative. They demonstrate the highest degree of professionalism, integrity and respect when interacting with students, colleagues, leadership and members of the Jaguar community. Our employees actively honor and respect diversity to foster a safe and welcoming community where all are inspired to participate and realize a sense of belonging.

Incumbents exhibit an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, gender identity, sexual orientation, and ethnic backgrounds of community college students, and employees, including those with physical or learning disabilities, and successfully foster and support an inclusive educational and employment environment.
Description
Southwestern College Cares is a program within the Student Affairs Division that centralizes basic needs support for students enrolled at Southwestern College. Students can access food, clothing, hygiene, shelter, transportation, and basic housing needs. The program is located at the Chula Vista campus, as well as each of the three Higher Education Centers in National City, Otay Mesa, and San Ysidro. Southwestern College Cares partners with several community-based social service organizations to provide referrals and additional access to basic needs resources.
Southwestern College Cares is experiencing a high volume of basic needs students who are in need of individual resource appointments. The program currently operates with two Student Services Specialist. Despite interventions to streamline the resource appointment process, specialist are currently booked up to four months in advance, delaying the opportunity for students to access basic needs resources.

Qualifications
EDUCATION AND EXPERIENCE

Any combination equivalent to: two (2) years of college with major course work in business or related field
AND
Three (3) years of increasingly responsible experience in a student services area involving frequent student contact.
Before scanning attachments, remove/redact sensitive, confidential information such as date of birth, social security number, address and photograph.
LICENSE OR CERTIFICATE

Valid California driver's license and a safe driving record may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials.

• One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement.
• If specifically referenced (i.e. degree 'or equivalent'), related experience that is above the minimum requirement may be substituted for education on a year for year basis.
• Additional assessment is required for applicants with foreign degrees from colleges or universities outside of the United States. Applicants must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services () and must submit a copy of the evaluation with the application.

DESIRED QUALIFICATIONS

• Experience working with individuals experiencing basic needs insecurity, including access to food, clothing, hygiene, shelter, transportation, and basic housing needs.
• General understanding of the principles, practices, and procedures of maintaining privacy and confidentiality related to Family Educational Rights and Privacy Act (FERPA) and Act (HIPPA).
• Knowledge and understanding of Trauma-Informed Care and its application with community college student populations.
• Basic understanding of Student Affairs support programs, e.g., First Year Experience/Second Year Experience (FYE/SYE), Extended Opportunity Programs and Services (EOPS), Disability Support Services (DSS), California Work Opportunity and Responsibility to Kids (CalWORKS), Personal Wellness Services (PWS), Health Services, SWC Cares (Basic Needs), Financial Aid, Student Equity Programs and Services, and other related programs.

KNOWLEDGE AND ABILITIES

Knowledge of:

• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
• Pertinent federal, state, and local laws, codes, and regulations including applicable sections of the State Education Code and other legal requirements related to area of assignment.
• Principles and practices used to establish and maintain files and information retrieval systems.
• Basic research methods and techniques.
• Basic mathematical concepts.
• Principles and techniques used in public relations including methods and techniques of proper receptionist and telephone etiquette.
• Interpersonal skills using tact, patience, and courtesy.
• English usage, grammar, spelling, punctuation, and vocabulary.
• Oral and written communication skills.
• Referral agencies, services, and departments on and off campus may be required for some assignments.

Ability to:

• Perform a full range of technical, program support, administrative, and clerical duties involving the use of independent judgment and personal initiative.
• Understand, interpret, apply, and ensure compliance with administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances.
• Use technical concepts and basic program management tools and techniques to effectively coordinate a program area and solve complex problems in creative and effective ways.
• Perform a full range of technical, program support, administrative, and clerical duties involving the use of independent judgment and personal initiative.
• Respond to requests and inquiries from students, staff, or the public; effectively present technical information in person or on the telephone to students, staff, or the public.
• Research, compile, analyze, and interpret data.
• Independently compose and prepare routine correspondence and memoranda.
• Implement and maintain filing systems.
• Compile information and write reports, business correspondence, and procedure manuals using correct English usage, grammar, spelling, punctuation and vocabulary.
• Use sound judgment in recognizing scope of authority.
• Exercise good judgment and discretion in analyzing and resolving confidential, difficult, and sensitive situations.
• Establish, review, and revise office work priorities.
• Plan, organize, and assign work to meet schedules and changing deadlines.
• Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
• Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person.
• Work effectively with minimal supervision.
• Work with and exhibit sensitivity to and understanding of the diverse racial, ethnic, disabled, sexual orientation, and cultural populations of community college students.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

JOB DESCRIPTION:
Duties
ESSENTIAL DUTIES

1. Coordinate assigned aspects of the assigned student services program area; coordinate with other departments and program areas; ensure compliance with program requirements.
2. Assist in the planning, design, and implementation of program elements that support service delivery; participate in processes to define scope and schedule of services and activities; participate in implementation processes.
3. Participate in the development and implementation of goals, objectives, policies, and priorities for assigned program areas; research, implement, and administer policies, procedures, and changing business practices and processes for assigned area; develop and maintain handbooks, forms, and related policies and procedures.
4. Perform a full range of technical, program support, and clerical duties in support of assigned student services program area.
5. Plan, organize, schedule, and conduct orientations, workshops, seminars, class presentations, tours, meetings, and other activities related to assigned program area; arrange and confirm speakers; reserve facilities and make other necessary arrangements.
6. Provide technical information and assistance regarding area of assignment to students, staff, and the general public; interpret and explain program applications, policies, procedures, requirements, and restrictions; develop promotional and informational materials for distribution on and off campus; maintain assigned resource material and library.
7. Verify and review materials, applications, records, files, and reports for completeness and conformance with established regulations and procedures; apply applicable policies and procedures in determining completeness of applications, records, files, and reports; collect and process appropriate information.
8. Compile and tabulate statistical data; compile information from various sources and prepare appropriate forms, schedules, and reports; list, abstract, or summarize data; input and review data and prepare special and periodic reports related to an assigned project and/or program area including state and federally mandated reports; verify accuracy, completeness, and compliance to rules, procedures, regulations, policies, and other mandates.
9. Establish and maintain records including student records; maintain complex, interrelated filing systems including confidential files; collect, compile, and record narrative, statistical, and financial data and other information; research and verify information as requested.

Supplemental Information

SALARY SCHEDULE: CSEA - Classified Bargaining Unit
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
This is a non-telecommuting position.
Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing computer monitor; possible exposure to dissatisfied individuals.

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

For more information, please contact Irene Castaneda at or 619-###-#### ext. 5863 or the Office of Student Services at 619-###-#### ext. 5808.

Application Process:

A confirmation email will be sent once your application packet has been successfully submitted.

It is the sole responsibility of the applicant to ensure that all required application materials are submitted by the initial screening deadline date. Required materials including a current resume, unofficial transcripts verifying awarded degree(s) and completion date, and any relevant certifications, diplomas, or licenses that demonstrate you meet the minimum qualifications of the position. Failure to submit supporting documentations may result in an incomplete application.
Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached as a supporting document. All notifications to applicants will be sent electronically to the email address provided in the application.
A separate, complete application packet is required for each position for which you are applying for. All materials included in your application packet become SWCCD property, will not be returned, will not be copied, and will be considered for this opening only.
For Academic positions (only): If you do not possess the exact degree major(s) listed in the minimum qualifications section, you will need to submit an
A screening committee will evaluate applicants, taking into account the breadth and depth of relevant education, training, experience, skills, knowledge, and abilities. Selected applicants will be invited for an interview.
INTERVIEW TRAVEL COSTS MUST BE BORNE BY THE APPLICANT.
If additional positions become available in this classification, applications received in response to this posting may be considered for those additional positions for up to 90 days after final board approval.

Candidates selected for employment with SWCCD must be fingerprinted by an electronic fingerprinting service (i.e. LiveScan) within 10 days of employment; provide clearance of tuberculosis (dated within the past 4 years and renewed every four years as a condition of continued employment) within 60 days of employment; provide proof of eligibility to work in the United States.

Successful candidate selected may be assigned to any of the campus sites (Chula Vista, Crown Cove, National City, Otay Mesa, and/or San Ysidro).
American with Disabilities (ADA):

Reasonable accommodations will be provided to candidates with verified disabilities. Accommodation requests should be made as soon as practical by calling Human Resources at (619) ###-####.
Equal Employment Opportunity:

As an Equal Opportunity Employer and in compliance with the Americans with Disabilities Act, SWCCD will make reasonable accommodations for individuals with disabilities.

SWCCD shall not discriminate against any person in employment or in any program affiliated with the SWCCD on the basis of age, ancestry, color, ethnic group identification, national origin, religion, race, sex, sexual orientation, physical or mental disability, veteran status, or on the basis of these perceived characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.
Notice of Availability of the Annual Security Report:

SWCCD is committed to assisting all members of the community in providing for their own safety and security. The Annual Security Report is available on the

If you would like to receive a hard copy of the Annual Security Report, which contains this information, you can stop by the College Police Department or you can request that a copy be mailed to you by calling (619) ###-####.
Drug and Alcohol Abuse Prevention Plan (DAAPP):

More information about the DAAPP, including the Biennial report and additional resources can be found in the website.
Southwestern Community College District provides an excellent benefits package for employees and eligible dependents that includes affordable medical plans, employer paid dental and life insurance, CalPERS and CalSTRS retirement options, vacation and sick leave accruals, and professional development opportunities.

For more information, please visit the webpage.
01

Do you have at least two (2) years of college with major course work in business or a related field? If yes, please ensure that you've attached supporting documents for full consideration. Failure to submit supporting documents will result in an incomplete application.Additional assessment is required for applicants with foreign degrees from colleges or universities outside of the United States. Applicants must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) and must submit a copy of the evaluation with the application.)

• Yes, I have at least 2 years of college with major course work in business or a related field.
• No, I do not have at least 2 years of college with major course work in business or a related field.
• Yes, I have the equivalent combination of education and experience in addition to the minimum requirements to supplement for two years of college with major course work in business or a related field.
• Yes, I possess a foreign degree and have attached my coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services.

02

Do you have at least three (3) years of increasingly responsible experience in a student services area involving frequent student contact?

• Yes, I have at least three years of increasingly responsible experience in a student services or academic setting involving frequent student contact which is detailed in my resume.
• No, I do not have at least three years of increasingly responsible experience in a student services or academic setting involving frequent student contact.

Required Question