Job Details

Job description

Job Summary

We are seeking a detail-oriented and organized IVF Coordinator with experience in reproductive fertility setting to join our team. Experience in IVF billing is mandatory for this job. Knowing Azalea billing platform is a plus. The ideal candidate will play a crucial role in the cycle coordinating processes, ensuring accuracy in patient care, and maintaining compliance with relevant regulations. This position requires a strong understanding of fertility clinical concepts, medical practice, and excellent customer service skills to effectively communicate with patients.

Responsibilities

• Serve as a primary point of contact for patients undergoing IVF, IUI, FET and egg freezing cycles.
• Coordinate and track treatment cycles from baseline to retrieval/transfer
• Monitor results and relay critical updates to staff.
• Assist with ordering medications and educate patients regarding medication protocol, cycle instruction and follow up care.
• Attention to detail and ability to manage multiple tasks efficiently.
• Previous experience as a clerk or in a similar administrative role is advantageous.
• Familiarity with Azalea software is preferable.

Experience

• Please only apply if you have an IVF and fertility experience.
• 2+ years experience in fertility, OB/GYN, reproductive health or similar medical coordination role.
• Strong understanding of IVF cycle process and related terminology.
• EXCELLENT communication, compassion, and patient support skills.
• HIGH attention to detail and ability to manage multiple active cycles simultaneously.
• STRONG computer and EMR documentation skills.
• Ability to protect confidential patient information (HIPAA compliance certified).

Join our team as an IVF Coordinator where your expertise will contribute significantly to our operations while providing valuable support to our clients.

Job Type: Contract

Experience:

• IVF coordinating: 2 years (Required)

Work Location: In person