Job Details
OFFICE ASSISTANT (PROJECT IN REACH)
2025-11-16 Neighborhood House Association San Diego,CA
Description:
POSITION PURPOSE:
Under the direction of the Administrative Supervisor, Office Assistant. performs a wide variety of routine billing support and office clerical functions and administrative tasks for Project In-Reach and Project In-Reach Ministry Program.
EXAMPLES OF ESSENTIAL DUTIES:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.
Knowledge and Ablity of:
A typical way of obtaining the knowledge, skills and abilities outlined above is graduation from high school with a high school diploma or G.E.D. equivalent, and at least three (3) years clerical or secretarial experience in a healthcare or medical office environment; billing and financial training and/or certification highly desirable; Experience and training in any EHR System highly desirable; or an equivalent combination of training and experience.
LICENSES, CERTIFICATES & SPECIAL REQUIREMENTS:
A Valid Driver's License with current California automobile insurance; A Valid Cardiopulmonary Resuscitation (CPR) Certification; A valid Tuberculosis (TB) test upon hire and updated every four (4) years; Some positions require transportation of clients in personal vehicle.
PHYSICAL AND MENTAL DEMANDS:
The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical Demands:
While performing the duties of this job, the employee is regularly required to walk, stand and sit for long periods; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel o
POSITION PURPOSE:
Under the direction of the Administrative Supervisor, Office Assistant. performs a wide variety of routine billing support and office clerical functions and administrative tasks for Project In-Reach and Project In-Reach Ministry Program.
EXAMPLES OF ESSENTIAL DUTIES:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.
Knowledge and Ablity of:
Experience and Training:
A typical way of obtaining the knowledge, skills and abilities outlined above is graduation from high school with a high school diploma or G.E.D. equivalent, and at least three (3) years clerical or secretarial experience in a healthcare or medical office environment; billing and financial training and/or certification highly desirable; Experience and training in any EHR System highly desirable; or an equivalent combination of training and experience.
LICENSES, CERTIFICATES & SPECIAL REQUIREMENTS:
A Valid Driver's License with current California automobile insurance; A Valid Cardiopulmonary Resuscitation (CPR) Certification; A valid Tuberculosis (TB) test upon hire and updated every four (4) years; Some positions require transportation of clients in personal vehicle.
PHYSICAL AND MENTAL DEMANDS:
The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical Demands:
While performing the duties of this job, the employee is regularly required to walk, stand and sit for long periods; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate a standard computer and office equipment; reach with hands and arms; crawl, climb and bend; and push and lift up to twenty-five (25) pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
Mental Demands:
While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under changing and intensive deadlines with constant interruptions, and interact with management, employees, vendors, and others encountered in the course of work who may be anxious and impatient.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet.
r operate a standard computer and office equipment; reach with hands and arms; crawl, climb and bend; and push and lift up to twenty-five (25) pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
Mental Demands:
While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under changing and intensive deadlines with constant interruptions, and interact with management, employees, vendors, and others encountered in the course of work who may be anxious and impatient.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet.
Career Opportunities with Neighborhood House Association
About NHA:
The Neighborhood House Association is a non-profit organization. Head Start positions are funded in whole or in part by money provided through the State and Federal Government. Additionally, some Social Service Program positions may be funded in whole or in part through grant funds. Because positions and salaries may be funded through grants, and State and Federal funds ongoing employment will be contingent upon the continued receipt of these funds.
Our EEO Policy:
Neighborhood House Association Neighborhood House Association is an equal opportunity employer (Minorities/Females/Disabled/Veterans). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement.
Benefits:
Eligible employees receive the following benefits:
- 15 Holidays Days
- 401(K) Retirement 6% Match
- Paid Vacation and Sick Leave
- Tuition Reimbursement up $2,500
- 2 Personal Days
- Group Medical, Dental and Vision Insurance Agency-Paid Life Insurance and Long-Term Disability Insurance
- Live Well Program
- 4 Paid Days Annual Bereavement (Note Total of 5 days of bereavement leave per loss)
- Health and Dependent Care Flexible Spending Account (FSAs)
- Voluntary Benefits: Life and AD&D Accident, Short-Term Disability, and Critical Illness Insurance
- Free Employee Assistance Program (EAP)
POSITION PURPOSE:
Under the direction of the Administrative Supervisor, Office Assistant. performs a wide variety of routine billing support and office clerical functions and administrative tasks for Project In-Reach and Project In-Reach Ministry Program.
EXAMPLES OF ESSENTIAL DUTIES:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.
- Completes medical office billing procedures in accordance with San Diego County guidelines'
- Assist with all electronic health record/information system duties, such as billing, data entry, internal and external reports at program and county levels, corrections, and scheduling;
- Assists with maintaining billing filing systems;
- Prepares new client charts and reviews open charts ensuring administrative quality of records in an efficient and timely manner;
- Provides clerical assistance to front desk such as typing correspondence, scheduling meetings, answering telephone, attending to lobby, and providing satisfactory customer service;
- Prepares program materials and documents as needed;
- Creates and maintains databases of record;
- Records, transcribes, and maintains minutes of meetings;
- Types, formats, edits, revises, proofreads and prints reports, correspondence, memoranda, transmittal sheets, statistical charts, policies, procedures, and other documents;
- Serves as courier as required;
- Completes all other duties as assigned by Supervisor, Program Director, Supervising Director and the General Manager.
Knowledge and Ablity of:
- Knowledge of accounting principles, medical office billing and claims processing;
- Insurance verification and business software;
- Industry-relevant best practices, organizational skills and technology to efficiently manage the front office of a healthcare service provider;
- General understanding of psychosocial treatments for SUD treatment, MAT services, and insurance verification and billing.
- Experience working with a culturally diverse population and knowledge of cultural issues, values, & beliefs of the target population of adults w/ SMI, homelessness, co-occurring disorders, and criminogenic risks and needs, relevant to providing appropriate BPSR program services; Clinical assessment of clients with severe mental illness, counseling theory, and clinical care coordination principles, and best practices, cultural and socio-economic issues relevant to providing appropriate rehabilitation and recovery services to special population groups, including Latino, African American, and LGBTQIA+ communities, human behavior and the social environment;
- Exercise sound, expert independent judgment within general policy guidelines;
- Communicate clearly and concisely;
- Operate standard office equipment and database software applications;
- Multi-task, pay attention to detail, and prioritize daily workflow, with a focus on results and quality;
- Operate a computer and standard office equipment using word processing, spreadsheet, database and other standard business software, such as, Microsoft Word, excel, and access.
- Type accurately at a minimum of 40 wpm;
- Use electronic health record and billing systems efficiently in updating client demographic and insurance information, scheduling client appointments, and pulling a variety reports required by clinicians and management on an timely basis;
- Exercise sound independent judgment within areas of responsibility;
- Organize and maintain office and specialized files;
- Communicate clearly and effectively orally and in writing;
- Understand and follow written and oral instructions;
- Prepare clear, accurate and concise records and reports;
- Use flexibility, tact, discretion, and courtesy in dealing with NHA managers, employees, clients, officials, the public and others encountered in the course of the work;
- Perform high-volume data entry accurately and at a speed to meet established production standards.
A typical way of obtaining the knowledge, skills and abilities outlined above is graduation from high school with a high school diploma or G.E.D. equivalent, and at least three (3) years clerical or secretarial experience in a healthcare or medical office environment; billing and financial training and/or certification highly desirable; Experience and training in any EHR System highly desirable; or an equivalent combination of training and experience.
LICENSES, CERTIFICATES & SPECIAL REQUIREMENTS:
A Valid Driver's License with current California automobile insurance; A Valid Cardiopulmonary Resuscitation (CPR) Certification; A valid Tuberculosis (TB) test upon hire and updated every four (4) years; Some positions require transportation of clients in personal vehicle.
PHYSICAL AND MENTAL DEMANDS:
The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical Demands:
While performing the duties of this job, the employee is regularly required to walk, stand and sit for long periods; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel o
POSITION PURPOSE:
Under the direction of the Administrative Supervisor, Office Assistant. performs a wide variety of routine billing support and office clerical functions and administrative tasks for Project In-Reach and Project In-Reach Ministry Program.
EXAMPLES OF ESSENTIAL DUTIES:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.
- Completes medical office billing procedures in accordance with San Diego County guidelines'
- Assist with all electronic health record/information system duties, such as billing, data entry, internal and external reports at program and county levels, corrections, and scheduling;
- Assists with maintaining billing filing systems;
- Prepares new client charts and reviews open charts ensuring administrative quality of records in an efficient and timely manner;
- Provides clerical assistance to front desk such as typing correspondence, scheduling meetings, answering telephone, attending to lobby, and providing satisfactory customer service;
- Prepares program materials and documents as needed;
- Creates and maintains databases of record;
- Records, transcribes, and maintains minutes of meetings;
- Types, formats, edits, revises, proofreads and prints reports, correspondence, memoranda, transmittal sheets, statistical charts, policies, procedures, and other documents;
- Serves as courier as required;
- Completes all other duties as assigned by Supervisor, Program Director, Supervising Director and the General Manager.
Knowledge and Ablity of:
- Knowledge of accounting principles, medical office billing and claims processing;
- Insurance verification and business software;
- Industry-relevant best practices, organizational skills and technology to efficiently manage the front office of a healthcare service provider;
- General understanding of psychosocial treatments for SUD treatment, MAT services, and insurance verification and billing.
- Experience working with a culturally diverse population and knowledge of cultural issues, values, & beliefs of the target population of adults w/ SMI, homelessness, co-occurring disorders, and criminogenic risks and needs, relevant to providing appropriate BPSR program services; Clinical assessment of clients with severe mental illness, counseling theory, and clinical care coordination principles, and best practices, cultural and socio-economic issues relevant to providing appropriate rehabilitation and recovery services to special population groups, including Latino, African American, and LGBTQIA+ communities, human behavior and the social environment;
- Exercise sound, expert independent judgment within general policy guidelines;
- Communicate clearly and concisely;
- Operate standard office equipment and database software applications;
- Multi-task, pay attention to detail, and prioritize daily workflow, with a focus on results and quality;
- Operate a computer and standard office equipment using word processing, spreadsheet, database and other standard business software, such as, Microsoft Word, excel, and access.
- Type accurately at a minimum of 40 wpm;
- Use electronic health record and billing systems efficiently in updating client demographic and insurance information, scheduling client appointments, and pulling a variety reports required by clinicians and management on an timely basis;
- Exercise sound independent judgment within areas of responsibility;
- Organize and maintain office and specialized files;
- Communicate clearly and effectively orally and in writing;
- Understand and follow written and oral instructions;
- Prepare clear, accurate and concise records and reports;
- Use flexibility, tact, discretion, and courtesy in dealing with NHA managers, employees, clients, officials, the public and others encountered in the course of the work;
- Perform high-volume data entry accurately and at a speed to meet established production standards.
Experience and Training:
A typical way of obtaining the knowledge, skills and abilities outlined above is graduation from high school with a high school diploma or G.E.D. equivalent, and at least three (3) years clerical or secretarial experience in a healthcare or medical office environment; billing and financial training and/or certification highly desirable; Experience and training in any EHR System highly desirable; or an equivalent combination of training and experience.
LICENSES, CERTIFICATES & SPECIAL REQUIREMENTS:
A Valid Driver's License with current California automobile insurance; A Valid Cardiopulmonary Resuscitation (CPR) Certification; A valid Tuberculosis (TB) test upon hire and updated every four (4) years; Some positions require transportation of clients in personal vehicle.
PHYSICAL AND MENTAL DEMANDS:
The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical Demands:
While performing the duties of this job, the employee is regularly required to walk, stand and sit for long periods; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate a standard computer and office equipment; reach with hands and arms; crawl, climb and bend; and push and lift up to twenty-five (25) pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
Mental Demands:
While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under changing and intensive deadlines with constant interruptions, and interact with management, employees, vendors, and others encountered in the course of work who may be anxious and impatient.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet.
r operate a standard computer and office equipment; reach with hands and arms; crawl, climb and bend; and push and lift up to twenty-five (25) pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
Mental Demands:
While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under changing and intensive deadlines with constant interruptions, and interact with management, employees, vendors, and others encountered in the course of work who may be anxious and impatient.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet.