Job Details

Mainstay Medical is a growing company of enthusiastic team players who enjoy collaborating to bring our innovative ReActiv8 therapy to patients in need. We're using this platform to provide an overview to individuals who want to learn more about a career with Mainstay. We appreciate your interest and if an opportunity opens that matches your qualifications, we will reach out to you at that time. We encourage you to explore our Careers page and apply directly to any specific positions that interest you.
The Role

The Clinical Specialist is responsible for supporting business development activities and marketing campaigns by providing technical, educational, sales and clinical support.

Position Responsibilities:

• Represents Mainstay Medical during surgeries and implants (or cases) by providing all necessary equipment and products required for device implants and demonstrates expertise in all aspects of implant and troubleshooting techniques.
• Performs interrogations of Mainstay's medical device systems and provides technical support and follow-ups in hospitals and clinics.
• Provides on-call support as needed for surgeries, reprogramming, troubleshooting, follow-up, etc. on evenings and weekends. Uses available down time to assist commercial operations with other assigned tasks, including providing patient identification and selection support to customers.
• Educates and trains implanting and referring physicians, hospital personnel, and office staff on technical, clinical, and administrative matters relating to our products by conducting and/or coordinating:
  • One-on-one training sessions
  • In-service education programs
  • Seminars and/or outside symposiums
• Provides training and resources for hospital staff to enable them to conduct training ("train the trainer").
• During and following surgeries, completes necessary documentation (e.g., implant registration, packing list and temporary ID cards), and places order with customer service for pending purchase orders and product replacement.
• Serves as Mainstay representative to physicians and support staff regarding Mainstay products, service, and support, for all commercial and clinical activities.
• Manages inventories (consignment, trunk, local office, and loaner products) and provides support with rotation and delivery to optimize customer service and efficiency.
• Advises physicians involved in setting up or evaluating Mainstay operations in their hospitals or clinics.
• Collaborates with Therapy Manager on territory to help drive strategy and growth.
• Performs other related duties as assigned.

Qualifications:

• At least 5 years of related experience with a Bachelors degree, or 3 years and a Masters degree, or a PhD without experience, or equivalent work experience.
• Experience working in a hospital environment with an emphasis on OR/ICU experience preferred.

The salary range for this position is $71,000 to $113,000/year; however, base pay offered will take into account a range of factors, including job-related knowledge, skills, and experience. The total compensation package includes a range of medical, dental, vision, financial, and other benefits, as well as equity.

Mainstay Medical is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to gender, race, color, religious creed, national origin, age, sexual orientation, gender identity, physical or mental disability, and/or protected veteran status. Mainstay Medical participates in E-Verify.