Job Details

Key Holder

Do you speak fashion? We're hiring! Let's chat! Born in Australia, loved around the world.

At Cotton On, we know good style goes well beyond what's in your wardrobe. We're here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.

We're playfully rebellious and always optimistic. Join our world and let's do good things together.

Benefits You Will Love...

• 50% Team Member discount for all Brands/Products

• Competitive Pay

• Wellness Support 24/7

• Performance & Peak incentives to reward & recognize our team

• Great benefits for YOU & your family Medical, Dental, Vision + more

• 401(k) matching program, with a commitment to financial literacy and support

• Development opportunities that could take you anywhere

• Quarterly COG Awards + real time recognition

Open and close the store in accordance with company policies and procedures

Lead the store team as part of management

Provide exceptional customer service and resolve customer issues

Process sales transactions accurately and efficiently

Assist in inventory control, restocking, and merchandising

Ensure store cleanliness and safety standards are upheld

Support loss prevention efforts and report any unusual activity

Engages with store teams and customers professionally and respectfully

Train and mentor new associates as needed

Ability to interact collaboratively and work as a team towards a common goal

Maintain a professional presence and motivate and inspire others

Acting in a respectful manner to customers, managers and peers

Skills & Experience:

Experience in Retail, preferably fast fashion experience

Demonstrated knowledge / ability of collaboration to drive results as a team

Demonstrated awareness and understanding of basic Retail principles such as sales, stock and service delivery in stores

Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts

Solid communication, customer service, and problem-solving skills and the ability to work in a fast paced, ever changing environment

Must be at least 18 years of age or older to apply

Qualifications and Experience / Background:

High school diploma or equivalent

Minimum of 1+ years of retail sales experience

Minimum of 1+ year of acting retail leadership/management experience that allowed you the opportunity to lead aspects of the business and develop team members

Physical Requirements:

Ability to move around the store throughout the shift/workday

Ability to lift, carry, push, and pull up to 50 pounds regularly

Ability to regularly squat/kneel

Ability to regularly use a ladder, step stool or raised platform safely to complete required tasks

Who are we?

Cotton On's purpose is to make a positive difference in people's lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men's, kids, body, accessories and stationery.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us. We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at ...@cottonon.com.au so we may support you in completing the job application process.

In addition, Cotton On Group will consider qualified applicants, including those with criminal histories, in a manner consistent with local "Fair Chance" ordinances.

CA: This is a full time hourly paid position with a wage range of $20.85 -$23.85/hr