Job Details

Job Details

Job Location: Legal Address San Diego Theatres - San Diego, CA 92101

Position Type: Full Time

Salary Range: $69,782.00 - $87,227.00

The pay range for Content and Communications Manager: $69,782 to 87,227 annual salary.

SUMMARY

Reporting to the Director of Marketing & Communications, the Content & Communications Manager facilitates all aspects of content creation and distribution for San Diego Theatres (SDT) events and organizational initiatives across owned media platforms, including email, website, and social media. Ensures clear and effective communication with guests, promoter clients, community partners, and internal stakeholders. Provides essential support and instruction in executing additional marketing and communication activities.

The position must align closely with the Director to ensure the department's projects are executed based on the direction provided by the Director.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversee and lead social media content strategy, ensuring SDT has a consistent voice across multiple platforms, from conceiving compelling content to scheduling and monitoring user-generated content and conversations.
• Manage all aspects of the SDT email calendar, including newsletters and event-specific targeted email deployments. Drive content creation and provide direction to the Web and Graphics Designer.
• Manage and monitor the SDT website operations and content, including development and implementation of new event pages, content updates, and organizational initiatives.
• Assist in execution of media and community relations efforts for SDT presented events as needed.
• Serve as the primary point of contact for promoter clients renting the venues, including facilitation of free and premium paid SDT marketing opportunities that drive non-traditional revenue.
• Generate monthly statistical reports through social media monitoring platforms, tracking community growth and engagement and identifying untapped opportunities for optimization.
• Manage venue LED digital signage content using content management systems, ensuring event graphics, advertising, and other messages are scheduled and displayed appropriately. Oversee quarterly printed brochure content and layout with the Web and Graphics Designer.
• Take ownership of broader department, overseeing short & long-term projects as requested by the Director of Marketing, including leading department team members.
• Provide insights and recommendations to the Director on all internal activities of the Marketing Department and external engagement with clients, guests, stakeholders, and staff.

SKILLS NEEDED

• Minimum 5 years of content creation and communications experience across owned & earned media.
• Experience managing and growing organizational communities among major social platforms including Meta, YouTube, LinkedIn, etc.
• Ability to effectively lead department members across various projects & strategies. Project management experience a plus, including familiarity with platforms like Asana.
• Exceptional cross-departmental collaboration skills, ability to take ownership of projects.
• Demonstrate a detail-oriented, diligent, and independent approach to work, and the ability to adapt to rapidly changing priorities, maintaining progress on long-term projects while efficiently balancing short-term deadlines during busier times.
• Interest in the performing arts (theatre experience not specifically required).
• Computer/Technology: Outstanding computer skills required. Proficiency in Microsoft Office, Sprout Social, Meltwater, Canva, and overall proficiency with technology.
• Minimum bachelor's degree in marketing, communications, or public relations.

LANGUAGE SKILLS

Ability to read and interpret materials such as media releases, websites, reports, instructions, and procedure manuals. Ability to draft copy and reports related to assigned projects. Spanish-speaking skills a plus.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to create graphs and other graphics to communicate numerical and statistical information in a more visually understandable format.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

None required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties, the employee is regularly required to stand, walk, sit, and use hands and arms to talk or hear. The employee is expected to be capable of working extended durations at a computer and monitor in an appropriate posture. The employee is occasionally required to reach with hands and arms and climb or balance. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close, distance, peripheral, computer monitor, and depth perception.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is an in-office position at San Diego Theatres administrative offices located at: 225 Broadway Suite 300, San Diego, CA 92101. Must be able and willing to relocate to San Diego, California area upon acceptance if necessary. While performing the duties, the employee may be exposed to outside weather conditions as required to traverse between venues and facilities. The noise level in the work environment is usually moderate.

IN-HOUSE TRAINING REQUIREMENTS

• Critical: General Overview – SDT Computer Applications, Outlook (Calendar & Email), Respect in the Workplace/Sexual Harassment Awareness (Employee), New Employee Orientation.

QUALIFICATIONS