Worldwide Flight Services - - Responsibilities: Greet and assist customers and ensure proper documentation and communication, internally and externally, for import operations; Prepare documentation prior to flight arrival or flight departure, review, organize, make copies and distribute accordingly; Notify Broker or Freight Forwarder on MAWB of shipments arrival at warehouse facility or on hold; Provide assistance to customers arriving to retrieve their documents and freight; Answer incoming calls and responds to emails