Job Details

Customer Service Collections Representative Customer Service Collections Representative LHH Recruitment Solutions is seeking a detail-oriented Collections Representative for a 3-month contract opportunity located in Rancho Bernardo, San Diego. This role is ideal for a motivated professional who is comfortable working in a fast-paced environment and communicating with customers to resolve outstanding balances while maintaining positive client relationships.Key Responsibilities:Manage a high-volume of accounts and perform daily collection activitiesContact customers via phone and email to collect outstanding payments and resolve account discrepanciesNegotiate payment arrangements and follow up to ensure timely resolution of delinquent accountsMaintain accurate documentation of collection activities within the company's systemReview aging reports and prioritize accounts requiring immediate attentionCollaborate with internal teams such as billing, customer service, and accounting to resolve account issuesEnsure compliance with company policies and applicable collection regulationsMeet or exceed collection goals and performance metricsQualifications:13+ years of experience in collections or a customer service roleStrong communication and negotiation skillsAbility to manage a high call volume and handle sensitive financial conversations professionallyProficiency in Microsoft Office and accounting/CRM systemsExcellent organization, attention to detail, and time management skillsAdditional Details:Located in Rancho Bernardo, San DiegoContract roleMonday-Friday 8am-5pm PSTOnsite, Full-timeCompensation: $24.00 per hourThis is a great opportunity to gain experience with a reputable organization while contributing to an essential part of the company's financial operations.