Crate & Barrel - - Responsibilities: Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader; Coach associates on exceptional performance and maintain a strong visible presence in the department/work area; Provide specific and timely feedback about performance directly to associates and share observations with the Assistant Store Leader; Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures; Focus on promoting sales as they pertain to, or are driven by, position and acting as the Leader On Duty (LOD)