Allied Universal - - Responsibilities: Provide customer service to visitors, employees, and contractors by carrying out security-related procedures; Monitor lobby and reception activity, verify credentials and visitor access requests; Answer phones, greet arriving guests, log visitor information; Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and report details according to site guidelines; Maintain a professional front desk presence within a location handling sensitive operations by maintaining awareness of restricted areas, confidentiality expectations, and security-related reporting procedures