Job Details

JOB TYPE: Full-time

DEPARTMENT: Internal Operations

POSITION REPORTS TO: Brian Ricci, COO

POSITION LOCATION: Poway HQ

JOB DESCRIPTION:The Training Coordinator is the logistics engine of Western Pump's employee education program. They bridge the gap between identifying what employees need to learn and ensuring that learning occurs through organized programs. The Training Coordinator will also assist the Directors of Service and Construction with managing tech-required certifications. The coordinator will also be responsible for facilitating company SOP training.

ESSENTIAL JOB FUNCTIONS:

• Program Development: Design and develop interactive training programs (in-house or outsourced) for corporate needs, HR, and compliance.
• Logistics Management: Coordinate all aspects of training events, including scheduling, booking venues, managing equipment, and organizing catering.
• Needs Assessment: Partner with department heads and HR to identify skills gaps and determine where training can improve performance.
• Employee Onboarding: Prepare and conduct orientation sessions for new hires to introduce company policies and procedures.
• Effectiveness Tracking: Use surveys, tests, and performance metrics to measure training impact and generate reports for management.
• Compliance & Records: Maintain accurate employee training files and ensure mandatory certifications (like safety or industry-specific licenses) are up to date.
• Internal Marketing: Promote available training opportunities to employees to encourage participation and engagement.
• Assist Other Departments with Training Efforts: Mandatory recurring employee training (HR), cybersecurity training (IT), and safety training (HR, Service, Construction).
• Other duties as assigned by Management.

EXPERIENCE AND ABILITIES:

• A minimum of 3 years, preferably 5+ years, of experience in managing employee training programs or a similar administrative/internal operations role.

• Must have a high school diploma or general education degree (GED).
• Bachelor's degree in HR, Education, Business, or a related field preferred.
• Strong organizational and time management skills, with the ability to manage multiple tasks and projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with team members and stakeholders.
• Strong attention to detail and well organized.
• Ability to work independently and take initiative when necessary.
• Strong written and verbal communication skills.
• Good team player; must have a good attitude and be approachable.
• Ability to work autonomously and as a team; self-motivated.
• Proven history of being reliable and dependable.
• Proficient in Microsoft Office, including Word, Excel, and Outlook. Experience with LMS systems is a plus.

JOB SAFETY REQUIREMENTS

• Follow and promote all safety protocols during work hours while working, driving, loading, lifting, moving any tools, equipment, furniture, or storage units.
• When required, wear safety boots and other Personal Protective Equipment (safety vest, safety glasses, noise protection, fall protection, etc.).

CORE VALUES:

Must support and abide by our Core Values.

• Be Passionate
• Earn Trust with Action
• Deliver Exceptional Value
• Be Humble
• Create Shared Success

CORE COMPETENCIES:

The following core competencies are essential for success in the role.

• Safety
• Communication & Listening
• Job Knowledge
• Customer Service
• Teamwork
• Dependability
• Initiative & Results Orientation
• Project and Task Management

ESSENTIAL PHYSICAL DEMANDS:

• Sitting or standing (with adjustable desk) up to 75-85%
• Use of keyboards, mouse, monitor requiring close visual acuity to read and analyze data.
• Substantial, repetitive movement of wrists, hands, and fingers for typing, handling, or grasping items
• Ability to speak clearly, hear, and understand verbal instructions, as well as exchange information in person or by phone.
• Occasional standing, walking, and the ability to lift, carry, push, or pull files and equipment, often up to 10-20 pounds.
• Capability to work in a clime-controlled, indoor environment, occasionally requiring reaching, bending, or crouch to access supplies or equipment.

TRAVEL REQUIREMENTS: Up to 10%.

OTHER INFORMATION:

• Drug testing, pre-hire physical, and proof of citizenship or immigration status are requirements of employment. The E-verify system is used to confirm employment eligibility.
• Western Pump is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by federal, state, or local laws.