Job Details

A company is looking for a Remote Automotive Sales & Service Representative.Key ResponsibilitiesConnect with customers via phone, email, chat, or social media to resolve their questions or concernsCalmly attempt to resolve and de-escalate any issues, escalating interactions when necessaryTrack call-related information for auditing and reporting purposes and provide feedback on call issuesRequired QualificationsHigh School Diploma or equivalentMinimum of 6 months of customer service experienceMust be 18 years of age or olderAbility to type at least 25 words per minuteComfortable with desktop computer systems and general knowledge of Windows-based systems