Job Details

A company is looking for a Customer Care Representative - Life Insurance.Key ResponsibilitiesProvide accurate information to customers about retirement, life, and annuity investment productsIdentify customer needs and offer personalized service while collaborating with team members for complex issuesDocument customer inquiries and actions, ensuring timely follow-up on outstanding itemsRequired QualificationsAssociate's degree in a business field or equivalent experienceThree years of call center or customer service experience, or one year in the financial services industryProficiency in using MS Office toolsAbility to work independently and as part of a teamProfessional communication skills with customers