Job Details

Special Projects Manager

Solana Beach, Ca

About Turnout

Most people have no idea what they're entitled to — and the systems designed to help them make sure it stays that way. Turnout Technologies (turnout.co) is changing that. We're a well-funded modern consumer advocacy platform that combines expert human advocates with Jake, our proprietary AI agent, to help everyday Americans navigate the systems stacked against them — from government benefits, healthcare, education, and beyond.

About the Role

You'll sit at the intersection of strategy and execution — owning high-priority initiatives from brief to completion, working directly with the CEO and across every team at Turnout.

What You'll Do

• Own special projects end-to-end: scope, execute, and deliver with minimal oversight
• Coordinate cross-functional workstreams across product, ops, sales, and tech
• Build, deploy, and maintain AI agents and automation tools that accelerate your own work and the team's
• Synthesize information from multiple sources into clear decisions and actions
• Identify gaps in process and fix them — without being asked twice

What We're Looking For

• Proven track record owning complex, ambiguous projects from start to finish
• Hands-on experience building and deploying AI agents — not just using AI tools, actually building them
• Strong communicator who collaborates well and holds people accountable without friction
• Highly organized, fast-moving, and comfortable with a high-growth startup pace
• Based in or willing to relocate to Solana Beach — this is a fully in-office role
• Prior founder experience is a strong plus

Nice to Have

• Background in operations, consulting, or a high-growth startup
• Familiarity with Salesforce, BigQuery, or workflow automation platforms
• Experience in consumer-facing businesses