Job Details

We are seeking a customer-focused Customer Service Representative to support clients through a dedicated advisor-led service model. In this role, you will assist customers by providing guidance, coordinating details, and ensuring a smooth, organized experience from start to finish.You will work closely with assigned advisors to help manage client requests, answer questions, and provide timely updates related to planning, scheduling, and confirmations. This position is fully remote and well suited for someone who enjoys helping others, staying organized, and delivering high-quality customer service in a structured environment.What Youll Do:Support customers through their assigned advisorRespond to inquiries and provide accurate informationAssist with scheduling, confirmations, and follow-upsMaintain clear communication and accurate client recordsWhat Were Looking For:Strong communication and customer service skillsAttention to detail and comfort working remotelyReliable, professional, and tech-comfortableMust be a citizen of the US, UK, Australia, LATAM or SpainWhy This Role Stands Out:Fully remote positionTraining and ongoing support providedOpportunity to grow within a supportive team#J-18808-Ljbffr