Job Details

Duties and Responsibilities:

• Coordinate door to door logistics for household goods shipments, including pickup, packing, transportation (ocean & air freight), storage, and delivery.
• Act as the main point of contact for customers, providing updates and addressing questions or concerns throughout the move process
• Prepare, review, and maintain shipment documentation (estimates, inventories, ocean bills of lading, AWBs, delivery receipts, etc.)
• Monitor shipment progress and proactively resolve delays, damages, or service issues
• Ensure compliance with company policies, safety standards, and applicable transportation regulations
• Track shipment costs
• Performs other related duties as assigned.

Qualifications:

• Two (2) years'+ of experience in logistics, transportation, moving services, or relocation coordination preferred
• Familiarity with GSA/ITGBL programs is a plus
• Strong verbal and written communication
• Working in a networked environment using Windows and/or Windows like interface using Microsoft Office suite such as Word, Excel, PowerPoint and Outlook at a proficient level
• High school diploma or equivalent

Work Environment:

• Office-based with frequent communication via phone and email
• May require flexibility to support moves across multiple time zones

Benefits:

• Medical and Dental Insurance -
• Vision
• 401(k) with Match
• Paid Time Off
• 11 Paid Federal Holidays
• Monthly Team Celebrations
• Flexible Spending Accounts (FSA) and Supplemental Benefits
• Employee Assistance Program (EAP)
• Yearly performance reviews

Equal Opportunity Employer: Women/Veterans/Minorities/Disabled

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.