h2x in Encinitas, California, is looking for a Head of Customer Success to enhance their customer success function. As the first US hire, you'll lead onboarding, retention, and renewal processes while managing a team from the UK. This role requires strong leadership skills, experience with complex products, and a proven track record in customer engagement. The position includes a hybrid work arrangement, allowing for three days in the office and two days remote. You'll collaborate directly with the co-founders and have significant impact on the company's success.#J-18808-Ljbffr