Job Details

Position Summary We are currently seeking motivated, service-oriented individuals to join our team as Sales & Customer Service Representatives. In this role, you will work directly with clients who have requested information about benefit programs, helping them understand their options and guiding them through the process with clarity and professionalism.Our organization is built on transparency, integrity, and a commitment to delivering strong customer experiences. If you have strong communication skills and are looking for a career with growth potential, this opportunity offers the training and support needed to succeed.Company Overview With over 65 years of experience, we are a well-established provider of insurance and supplemental benefits across North America. We partner with more than 40,000 unions and associations, serving millions of members, including professionals connected to major organizations and industries.We currently manage over $58 billion in active coverage and hold an A+ (Superior) financial strength rating. Our continued success is driven by our focus on long-term client relationships and providing benefits that extend beyond traditional workplace coverage—offering lasting protection even through career changes and retirement.Our company has also been recognized as a top workplace, earning multiple “Best Place to Work” awards and industry recognition for employee satisfaction and culture.Key Responsibilities Handle inbound and outbound calls with clients who have requested informationSchedule and conduct virtual appointmentsPresent benefit options clearly and professionallyAssist with applications and ensure accurate completion of documentationProvide ongoing customer support and follow-upMaintain basic administrative tasks and data entryParticipate in training and leadership development programsCompensation & Benefits Long-term career advancement opportunitiesFlexible scheduling optionsRemote / work-from-home capabilityResidual income potentialFull health and wellness benefitsHands-on training with one-on-one mentorshipCompany-sponsored incentive trips and travel opportunitiesQualifications Strong verbal communication skillsEffective time management and organizational abilityHigh school diploma required (post-secondary education is an asset)Customer service or sales experience is beneficial but not requiredAbility to pass a background check#J-18808-Ljbffr