Job Details

A staffing and IT solutions provider is seeking a Support Operations Analyst IV to join their fast-paced Customer Success organization. The role involves monitoring contact center performance, providing insights on key KPIs, and conducting analysis to guide operational decisions. Candidates should have 3-5 years of experience in contact center operations and familiarity with analytics tools like Tableau or Power BI. Competitive pay structure ranging from $40.00/hr to $45.00/hr, based on skills and experience.#J-18808-Ljbffr