CoralTree Hospitality - - Responsibilities: Answer incoming calls and emails with warmth, charm, and a genuine desire to help; Assist guests with room reservations, packages, and special requests while upselling; Provide accurate information about the resort, amenities, and local attractions; Navigate reservation systems efficiently and keep records clean, organized, and error-free; Collaborate with front office and sales teams to ensure a seamless guest experience from booking to check-out