Job Details

Benefits401(k)Company partiesEmployee discountsPaid time offCompetitive CompensationPaid Time OffJob SummaryWe are seeking a professional and skilled Dispatcher/Office Manager to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. Communicate with customers and technicians to ensure all jobs are completed in a timely manner. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.ResponsibilitiesReceive inbound emergency and non-emergency callsCollect and document information from callersPrioritize calls according to the level of urgencyTransmit information to the appropriate person or departmentDirect technicians to appropriate locationMonitor status of techniciansCommunicate with customers in a timely mannerManage maintenance contractsCreate proposalsQualificationsHigh school diploma/GEDPrevious experience as a Dispatcher or in a similar positionExcellent communication skillsExcellent typing and data entry skillsUnderstanding of best practices and procedures for emergency response situationsStrong verbal and written communication skillsHighly organized with the ability to multitask and prioritize projectsAbility to work well under pressureAbility to work well with others#J-18808-Ljbffr