Job Details

Responsibilities Manifest Creation. Prepare Daily PM work and necessary run schedules.Act as main point of contact for driver, broker, agent, and at times even the customer, as loads are received or delivered to their destination.Work and effectively with drivers to coordinate Airport recoveries and deliveries.Work and effectively with Customer Service Team, Warehouse team, and other stations to schedule and execute shipment loads appropriately.Driver, Equipment and Daily Route Assignment.Keep Track of Driver Daily Progress, Safety and assist in monitoring HOS.Keep Track of Shipment Lifecycle, including but not limited to entering important driver and shipment updates into TMS and other required software.Clear and Effective Communication with internal and external customers to provide route instructions, updates, special service requirements, cut-off times, problems.Ensure and Assist with DOT, TSA and OSHA compliance processes and paperwork handling.Dispatch Administration Duties job document organization, labeling, record/ log keeping, emails and phone answering responsibilities, if needed.Material and Product management.Flag Potential Issues to re-route if necessary or get additional support/ equipment.Effectively communicate with respective team/ sister terminal locations to ensure freight is delivered safely, and on time.Ensure AM Team has everything they need for the next shift.Adhere to company policies and procedures.Update OSD notes and report to supervisor.Competencies Strong understanding of all MS Office Programs, Freight operating systems such as AS400, Alpha Truck, TMW, Freight Data, etc.Strong Verbal, Written Communication and Phone SkillsRelevant experience can include cartage, transportation, moving companies, customer service, logistics, linehaul, intermodal, warehouse, ground operations, and dispatching air and ocean service.#J-18808-Ljbffr